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Work Background
Common PurposeContent Manager - Impact
Jan. 2018 - Jun. 2022SingaporeThe main purpose of my role is to communicate Common Purpose’s impact: on individuals, on organizations and on society; through assessment data, digital content and storytelling. This entails:
- Working with the design team to create impact reports that communicate our mission and impact
- Working with Common Purpose alumni, globally, to source and create powerful impact stories. - Working across the organization to create a culture of communicating Common Purpose's impact - Ensuring work is effective in communicating to global audiences, as well as stakeholders in the Asia-Pacific region, specifically.
IsobarDigital eCommerce Content Team Lead
Feb. 2016 - Jul. 2017Singapore- Responsible for leading the team to ensure that the client, the pre-eminent leader in the FMCG industry, is satisfied and all KPIs are met.
- Lead a team of content editors to acquire, create, review and upload eCommerce content that accurately represent each SKU and adhere to the FMCG standards
- Established processes in place to streamline eContent creation for the client, a leading global FMC company
- Own team KPIs, project goals, deadlines, and reporting
- Implemented tools for the regular tracking, review and reporting of performance of the team in delivering KPIs and targets
IsobarBrand eCommerce Content Specialist
Mar. 2014 - Feb. 2016Singapore- Responsible for the development and delivery of ecommerce content for our client, the pre-eminent leader in the FMCG industry.
- Initiate and lead the creative process to enhance and maximize product visibility and reach.
- Be the client advocate in a cross functional team environment to ensure resources are always on; assets are delivered in a timely manner, anticipating ecommerce content delivery all the time.
- Work closely with the Brand Teams to ensure ecommerce content alignment to brand vision.
- Timely project reporting and escalation of work challenges to Team Lead.
- Overall responsible for the highest level of quality and efficiency in project delivery.
Roomorama.comMarketing Manager
Jan. 2012 - Jan. 2014Singapore- Ensure site content is up-to-date
- Assist with article writing and generating ideas for blog
- Use social media to engage action in support of seasonal and cyclical marketing initiatives
- Assist in engagement with potential online and event partners
- Collect data from multiple platforms and generate trend reports for each
- Maintain regular online usership, and implement campaigns as directed
- Source pertinent, engaging materials Requirements
JPMorgan ChaseOperations Supervisor (Correspondent Indexing)
Jan. 2009 - Sep. 2009Philippines• Responsible for managing a team consisting of 18 employees
• Manage the day-to-day operations of the team including administration tasks, coaching, training and motivation.
JPMorganChaseTraining Specialist
Sep. 2006 - Mar. 2011Philippines- Responsible for training (communication and product) of newly hired employees
- Ensure that each will be competent to handle responsibility once they graduate from training
- Provide customer basic product training for external new hire employees
- Create a solid foundation for the new hire employees to help them do their specific functions efficiently
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