KortextDirector IT Services
Feb. 2019 - Aug. 2021Program & Project Management • Initiate and manage the projects or programs working with product owners in the development of appropriate business cases, risk assessments, budget management, resources, timeframes, Control projects, provide business guidance, identify any deviations to work plan and recommend corrective action to rectify potential issues/constraints that may impact project success. Prepare and deliver executive-level presentations on assigned projects to keep management apprised of project status, major issues, scope changes, resource changes and milestone achievements. Process Improvement • Plan, support and provide training and coaching in process improvement and other improvement methodologies to executives, associates, and others. • Act as a proactive strategic resource to product owners by identifying, planning, implementing process engineering and other improvement strategies and projects. Drive process-engineering and process/product ownership efforts across the businesses to continually improve productivity targets while fostering a process engineering culture change. Quality Assurance • Develop, inspire, and grow a geographically distributed team responsible for all aspects of functional and non-functional testing, partnering with multiple engineering teams to develop and support features, platforms, and new technologies • Ensure quality for our three products • Build innovative ways to automate and expand our software testing • Compile, analyze, and present test results—ultimately driving and constantly improving product quality • Work closely with product managers to understand requirements and oversee the writing and execution of test cases • Closely manage timelines and resources by understanding priorities and team members' strengths