JPMorgan Chase & Co.Quality Assurance Analyst Sr Regional, Treasury & Securities Services
Apr. 2010 - Mar. 2011CDMX, Ciudad de México, México• Deliveries documentation creation for the project commitments on time, following QA Process and associated processes, within budget, and with no disruption regardless of the decisions being taken throughout the entire software life cycle • Developed, published, and implemented test plans as well as quality assurance standards • Defined and tracked quality assurance metrics • Analyzed, planned, reported status, as well as document reviewed, audited and verified software prior to delivering it to a customer • Analytical and trouble shooting skills to minimize team dependencies, and enhance the ability to identify patterns and connections between software pieces, to be able to determine root causes and generate solutions • Strengthen communication between DEV, QA and the Business Analysis (and other organizations) through clear reporting on defects & test status reports. • Actively involved in QA process improvement activities like process flow, problem resolution, bug tracking based on CMMI methodologies, UAT testing, Performance testing