Pakistan NavySenior Administrative Manager
Jan. 2021 - Mar. 2025Pakistan• Oversee and streamlined daily hospital operations across all departments (OPD, IPD, emergency, pharmacy, etc.) • Coordinated patient flow and minimized bottlenecks in care delivery Ensuring departments follow standard operating procedures (SOPs) • Lead & Supervised administrative, support, and non-medical staff comprised of 100+ people • Conducted performance reviews, enforced discipline, and managed shift rotations ensuring staff high morale and maintaining effective patient centric environment across various departments while Ensuring compliance with military, medical, and ISO standards • Organized staff training on operational and compliance procedures to enhance practical skills • Maintained accurate documentation (HR files, operational logs, audit reports) & prepared monthly reports to senior command/medical directorate using Monthly KPIs, dashboards and reporting tools (Power BI) to analyze efficiency and productivity • Digitized patient records and managed hospital information systems (i.e, PN Electronic Healthcare System) cutting task time by 30% and reducing human error • Supervised procurement of non-medical supplies, Maintained inventory records for non-medical equipment and logistics • Negotiated with vendors while following military procurement protocols and cutting repair & maintenance cost by 80K USD • Lead hospital-wide drills for disaster preparedness (e.g., mass casualty incidents) and activated emergency operations center during crises (natural disasters (Flood), outbreaks (COVID-19)) • Organized high-impact corporate events and seminars to enhance stakeholder engagement. • Delivered executive-level support to B-level executives, enhancing productivity and decision-making • Ensured the hospital is ready for internal audits or inspections by Navy HQ and Implementd recommendations from health and safety audits • ERP System utilization, Inventory management and Procurement (Coupa), Health Management system and Office operations