Doreen Bi

Accountant / Bookkeeper @New Zealand Nutritionals Limited

Support SpecialistFinancial AnalystData Entry SpecialistData EntryAdministrative AssistantAssistantCustomer Care SpecialistChat SupportHelp Desk SupportCustomer ServiceCustomer Support RepresentativeCall CenterBanking OperationsAccountantFinance

A dedicated finance professional with over 6 years of experience in the Finance & Accounting Division of a financial institution, and 8 years in Electronic & Digital Banking. Well-versed in assisting the business with management accounting and financial reporting, from finalizing financial statements to the preparation of various management and board reports. Experienced in financial planning and budgeting, taxation, accounts payable and receivable management, reconciliations, payroll administration, policy and procedure development. Known for managing multiple priorities, supporting teamwork, and delivering accurate, timely results. Currently working as an Accountant in New Zealand, contributing to financial reporting, budgeting, cash flow management, and compliance. Seeking opportunities to further apply my financial expertise to support business growth and strategic goals.

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Work Background

Accountant

New Zealand Nutritionals LimitedAccountant

Oct. 2024Christchurch, Canterbury, New Zealand

Part-Time Accountant

Global FreshPart-Time Accountant

Sep. 2024 - Oct. 2024Christchurch NZ• Perform month-end processes, including journal preparations, invoice generation, and GL reconciliation. • Preparation of financial statements and maintaining accurate financial records and documentation. • Support the budgeting process and contribute to process improvement initiatives. • Accurately manage accounts payable and receivable processes. • Preparation of payroll and management of GST returns.

Accountant – Management / Financial Reporting

BSP Financial Group LimitedAccountant – Management / Financial Reporting

Oct. 2023 - Jul. 2024Suva, Central, Fiji• Produced monthly KPI and various profitability reports and financial analyses for strategic business units. • Managed daily system interfaces, reconciliations, FX cover deals, and FX income analysis. • Provision of a weekly balance sheet, minutes, and report for liquidity management committee. • Journal entries for accruals, provisions under IFRS, and depreciation of fixed assets. • Supported with month-end and year-end financial reporting functions. • Assisted with the preparation of the Asset & Liquidity Committee, Executive Committee, and Finance Board packs. • Assisted with account management for BSP Convertible Notes Ltd (a bank subsidiary) including managing payments, reconciliations, monthly and annual reporting, and budgeting.

Assistant Accountant – Management Reporting

BSP Financial Group LimitedAssistant Accountant – Management Reporting

Apr. 2023 - Oct. 2023Fiji• Assisted in preparing various profitability and channel reports, and financial analysis for strategic business units. • Completed daily and monthly FX revaluations, balance sheet, and liquidity management reporting. • Managed vendor payments, month-end accruals, and reconciliations. • Ensured compliance with vendor agreements and tax obligations. • Assisted in the annual financial planning cycle including strategy and budget for the Bank.

Assistant Accountant – Finance Operations

BSP Financial Group LimitedAssistant Accountant – Finance Operations

Nov. 2019 - Apr. 2023Suva, Central, Fiji• Processed accounts payable and receivable and tracked prepaid and accrued payables and receivables. • Finalized month-end reports, journals, and expense tracking. • Reconciled corporate VISA credit card accounts and provisional tax submissions. • Supported insurance renewals and managed expense reconciliations. • Assisted in financial systems testing and operational process documentation. • Assisted in payroll administration and labor regulatory reporting.

Reconciliation Officer

BSP Financial Group LimitedReconciliation Officer

Apr. 2019 - Nov. 2019Suva, Central, Fiji• Managed daily reconciliations for the E-Channel operations division. • Analyzed and resolved discrepancies within set time frames. • Documented and reviewed processes for E-Channel reconciliations. • Supported month-end reporting and compliance certificates for reconciliation accounts.

Merchant/Channel Support Officer

BSP Financial Group LimitedMerchant/Channel Support Officer

Aug. 2012 - Mar. 2019Suva, Central, Fiji• Resolved merchant settlement issues and customer disputes. • Ensured compliance with merchant agreements and local regulations. • Provided support to EFTPOS merchants and managed daily reconciliation tasks. • Assisted with electronic banking project testing and process enhancements. • International and local interchange schemes card settlements and chargeback management.

Relief Officer

BSP Financial Group LimitedRelief Officer

Mar. 2011 - Aug. 2012Suva, Central, Fiji• Provided support in various roles, including customer services and dispute management. • Supported electronic banking projects and internal process improvements.

Customer Care Consultant

BSP Financial Group LimitedCustomer Care Consultant

Nov. 2010 - Feb. 2011Suva, Central, Fiji• Handled customer queries and disputes for various banking products. • Managed high-volume calls and ensured proper call routing.

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