Carlos Delgado

CEO & Founder @MENDEL INTERNATIONAL

MarketingHRCustomer ServiceFinanceChief Customer Officer (CCO)Client Relations SpecialistService Quality ManagerChanel ManagerTranslatorCBDOCEOTechnical TranslatorLocalization ManagerBilingual Communications SpecialistProduct ManagerProject ManagerData EntryData Entry SpecialistTyping SpecialistData Entry AssociateDatabase CoordinatorDocument ProcessorCustomer Success ManagerCOOComputer engineerElectrical engineerFounderCSOPartnerEngagement ManagerBusiness AnalystHead of GrowthPartnerships ManagerBusiness Development ManagerSales ManagerAccount ManagerConsultingEngineerSales & BizDevC-level ExecutiveBusiness OwnerITStartup Founder

Extensive international experience as Sales Director for Latin America and the Caribbean in the implementation of technology projects within the telecommunications, IT, and software sectors. Experience in strategic planning, high-level client relations, and planning and execution of sales budgets (USD 50M annually), monitoring sales team KPIs, preparing RFIs, RFPs, and RFQs, and validating and approving the economic and technical analysis and risk assessment of new projects sold. Member of the company's Board of Directors. I also served as Director of Services, where I structured the Project Management Office (PMO) for MSI. Through this role, I achieved a complete transformation in project implementation, improving profitability by achieving operational efficiencies, cost savings, and margin improvements of up to 10 percentage points in the Latin American countries where the company operated. I had 12 direct reports and 300 indirect reports across Latin America. I also enhanced the customer experience and relationships by providing high-quality service and maintaining open communication. I have been manager of International Business and Regulatory Affairs in the Mobile Business Unit in a Telecommunication Operator. Being Product Manager and end-to-end responsible for international services (roaming and long distance) where I lead the transformation of the experience of Telecommunication Operator clients that use these services and thus I managed to bring the company closer to the clients and offer them a competitive offer for meet its international communication needs. This strategy assures bringing the best service to the customers, achieving the loyalty of the high valued customers (HVC) and at the same time extending the life cycle and recurring revenue due to these customers. I also coordinated the group in charge of analyzing the regulatory environment and the legislative projects that may affect the Telecommunication Operator mobile business and I was the legal representative in charge of representing Te