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Work Background
Lead Product Owner
A.P. Moller - MaerskLead Product Owner
Nov. 2023São Paulo, Brazil
Gerente de sistemas
A.P. Moller - MaerskGerente de sistemas
Mar. 2023São Paulo, Brasil
Information Technology Expert
Hamburg SüdInformation Technology Expert
Oct. 2018São Paulo, BrasilResponsible for designing and developing productivity applications that provide ROI and empower my organization to maintain its leading Customer Satisfaction scores.
Product owner
Hamburg SüdProduct owner
Oct. 2018 - Dec. 2021São Paulo, BrasilResponsible for designing and developing productivity applications that provide ROI and empower my organization to maintain its leading Customer Satisfaction scores.
Business Expert
Hamburg SüdBusiness Expert
Oct. 2013 - Oct. 2018Hamburgo, AlemanhaResponsible for designing or refining business processes and IT solutions for a successful rollout of a Global IT solution, including moderation of training sessions in regional branches in europe, america, asia and oceania; producing of business instructions and manuals; and coordination of rollout activities.
Commercial Customer Service Representative
Hamburg SüdCommercial Customer Service Representative
Nov. 2008 - Oct. 2013Itajaí, Santa Catarina, BrasilResponsible for supporting customers with export maritime shipments, including negotiation of rates, issuance of bookings and Bills of Lading, customs clearance, and other operational matters.
Customer Care Analyst
Hamburg SüdCustomer Care Analyst
Nov. 2008 - Oct. 2013Itajaí, Santa Catarina, BrasilResponsible for supporting customers with export maritime shipments, including negotiation of rates, issuance of bookings and Bills of Lading, customs clearance, and other operational matters.
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