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Work Background
Agile project manager
SkyCity Entertainment GroupAgile project manager
Apr. 2024 - Jun. 2024Anti Money laundering project Streamlined budgeting and timesheet processes, enhancing communication between technology and business stakeholders. Managed resource onboarding, contract negotiation, and compliance alignment for smooth integration. Defined Scope of work and assisted with Users tories, defining DoR and DoD.
Project manager
DownerProject manager
Mar. 2023 - Apr. 2024Implemented 42 IT projects Gathered and executed complex business IT requirements; produced detailed Statements of Work for executive approval. Managed procurement, scheduling, quality control, and ensured seamless handover to Business-As-Usual (BAU) teams. Implemented different IT connectivity Solutions Network Faultfinding and Issue resolutions for Existing offices and network infrastructure
Scrum master
DatacomScrum master
Aug. 2022 - Apr. 2023Facilitated Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, and retrospectives. Coached Agile teams and stakeholders, strengthening Agile adoption and delivery efficiency. Optimized project workflows to enhance team efficiency and collaboration. Managed dependencies across teams, refined backlog items, and led Scrum events for successful project execution. Encouraged Agile best practices and continuous improvement processes to enhance team collaboration. Monitored team workflows using Azure DevOps and drove Agile maturity.
Scrum master
Expert360Scrum master
Sep. 2021 - Aug. 2022- Managed PMO operations and workflow efficiency improvements. Conducted Jira analysis and training, facilitated Agile ceremonies, and optimized team collaboration.
Delivery implementation lead Scrum master
EYDelivery implementation lead Scrum master
Apr. 2021 - May. 2021Service Now Implementation Managed project delivery using ServiceNow SPM and Agile modules, ensuring alignment with strategic business goals. Facilitated stakeholder management, dependency tracking, and cross-functional collaboration using integrated ServiceNow tools.
Scrum master
Ministry of Social Development (MSD)Scrum master
May. 2020 - Sep. 2020Facilitated Agile ceremonies, including sprint planning, daily stand-ups, retrospectives, and reviews, enabling consistent delivery in cross-functional teams. Coached and mentored team members on Scrum values and Agile best practices to enhance collaboration and increase delivery velocity. Actively removed impediments, fostering a transparent, accountable environment that supported successful milestone achievement. Worked closely with Product Owners and stakeholders to shape, prioritize, and refine the product backlog, ensuring alignment with strategic business goals. Supported wider Agile transformation initiatives, improving IT delivery processes and workflows across the organization.

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Project Manager & Scrum Master Expertise
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