Michelle Maukner - Consultant,

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Work Background

LSEG (London Stock Exchange Group)Business Manager, Data & Analytics Technology

May. 2023Manages the operating rhythm and business performance for the function to improve efficiency and effectiveness by: • Building and maintaining visibility of the status and health of the portfolio across the function through the analysis of key resource, financial and management information. • Driving strategic objectives and supporting business planning through the delivery of resource augmentation such as distinguished engineering pathways and early career programmes. • Supporting the collation of the budget, forecasting and function’s purchasing processes. • Setting up operating mechanisms that allow for clear communication, information flow and teamwork across the 5000 people function and to increase its visibility across the wider organisation. • Preparing, delivering and presenting business cases, board papers, executive briefs to senior executives. • Coordinating the implementation and execution of transformation programs.

LSEG (London Stock Exchange Group)Senior Associate, Talent Management

Jun. 2021 - May. 2023London, England, United KingdomSupported the HR transformation, harmonisation, and strategy definition of talent processes through the integration between the two legacy organisations. In particular, the approach to career development and talent identification. This included a detailed implementation plan to embed this change in the organisation as well as a communication strategy to grow internal mobility and reduce attention by creating transparency of roles within the organisation for colleagues through the Career Framework. • Led the day to day running of the Career Framework team and managed all stakeholder groups (including ExCo) to ensure the successful embedding of job and reward architecture. • Programme managed the technical implementation of the framework into Workday, which underpins recruiting, development, reward, promotions, location strategy and workforce planning for the entire organisation. • Executed the end-to-end refresh of the framework, including engagement and management of 700+ business stakeholders, facilitation of workshops, detailed review of 1100 job profiles, creation of the organisation’s skills taxonomy and matrices as well as the mapping of 36.000 colleagues, positions and requisitions against the framework. • Successfully launched and communicated an external Talent Marketplace platform supporting career development to 24.000 colleagues across the global organisation.

KPMGPeople Consultant

Sep. 2018 - Jun. 2021London, United Kingdom• UK Building Society – Employed agile methodologies to support the client's vision to transform the organisation through significant investment in technology talent. Engaged with stakeholders at all levels to drive progress and unlock challenges. Developed, maintained, and produced regular reports for the Board of this £4m programme spanning across defining demand plans, attracting, developing, and retaining talent initiatives. Reviewed the client’s approach to rewarding technologists, financially and non-financially, against market alignment and identified recommendations. • Major Global Bank – Operating Model Redesign for Global Mobility function. Role included reviewing the bank’s Org Design, processes, system touch points, and alignment with the service delivery model. Delivered recommendations identifying areas for improvement with both an efficiency and effectiveness lens to achieve annual savings of 42%. • UK FS trade association – Operational resilience learning programme development & rollout. Designed learning materials for virtual workshops, including SME content and leadership engagement for implementation. • UK Energy Company - Agile Target Operating Model redesign. Role included creating an agile and customer-centric organisation design, building the taxonomy for the activity analysis to inform sizing of the new organisation. • Consulting firm – Design of go-to-market proposition for employee experience. Developed solutions to the workforce strategy including engagement, EVP, and wellbeing. Produced external thought leadership on employee expectations in a post COVID-19 world and winning the war for tech talent. • Consulting firm – Design & deployment of the Sustaining High Performance (SHP) initiative. Produced and led all communications including fortnightly science-based nuggets and “leading teams” module rollout. Mobilised a champion network across the organisation to drive the adoption of SHP toolkits and delivered train the trainer sessions.

KPMGPeople Consultant

Sep. 2018 - Jun. 2021London, United Kingdom• UK Building Society – Employed agile methodologies to support the client's vision to transform the organisation through significant investment in technology talent. Engaged with stakeholders at all levels to drive progress and unlock challenges. Developed, maintained, and produced regular reports for the Board of this £4m programme spanning across defining demand plans, attracting, developing, and retaining talent initiatives. Reviewed the client’s approach to rewarding technologists, financially and non-financially, against market alignment and identified recommendations. • Major Global Bank – Operating Model Redesign for Global Mobility function. Role included reviewing the bank’s Org Design, processes, system touch points, and alignment with the service delivery model. Delivered recommendations identifying areas for improvement with both an efficiency and effectiveness lens to achieve annual savings of 42%. • UK FS trade association – Operational resilience learning programme development & rollout. Designed learning materials for virtual workshops, including SME content and leadership engagement for implementation. • UK Energy Company - Agile Target Operating Model redesign. Role included creating an agile and customer-centric organisation design, building the taxonomy for the activity analysis to inform sizing of the new organisation. • Consulting firm – Design of go-to-market proposition for employee experience. Developed solutions to the workforce strategy including engagement, EVP, and wellbeing. Produced external thought leadership on employee expectations in a post COVID-19 world and winning the war for tech talent. • Consulting firm – Design & deployment of the Sustaining High Performance (SHP) initiative. Produced and led all communications including fortnightly science-based nuggets and “leading teams” module rollout. Mobilised a champion network across the organisation to drive the adoption of SHP toolkits and delivered train the trainer sessions.

The BakeryEntrepreneur Scout

Jun. 2018 - Oct. 2018London, United KingdomAided in creating a new incubation concept for a sports and media client. This included shaping the investment thesis, resulting in a successful targeted global outreach process to start-ups and entrepreneurs, which filled 50% of the accelerator cohort for 2019 in the first two months.

The BakeryEntrepreneur Scout

Jun. 2018 - Oct. 2018London, United KingdomAided in creating a new incubation concept for a sports and media client. This included shaping the investment thesis, resulting in a successful targeted global outreach process to start-ups and entrepreneurs, which filled 50% of the accelerator cohort for 2019 in the first two months.

Enactus SingaporeCorporate Development and Marketing Intern

Oct. 2013 - Jan. 2014SingaporeAt Enactus Michelle had the responsibility of engaging with corporate partners including DBS and KPMG to organise events such as the Enactus Post World Cup. Along with her administrative tasks she assessed the engagement survey, expanding her research and presentation skills by displaying her findings to the board of directors. She joined forces with another intern to evaluate the sponsorship benefits and produce the in-kind sponsorship statement. Additionally, she produced the annual report of Enactus Singapore for 2013, which was sent out to all corporate sponsors. By dealing with new cultures as an intern in Singapore she gained valuable global skills as well as enriching her international communication skills.