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Work Background
THE BECOMING: COUNSELING AND WELLNESS, PLLCDirector Of Operations
Jan. 2020 - Feb. 2021Greater Nashville Area, TNAt The Becoming Counseling and Wellness, I thrived in a role where fostering connection and implementing efficient solutions were integral to my success. Building enduring relationships with therapists, staff, stakeholders, and even partner companies became my cornerstone, laying the groundwork for collaborative problem-solving and shared goals. My keen organizational skills shone through as I led the design and implementation of streamlined systems across various areas. This included crafting clear communication processes for clients, accounting, and contractors, developing comprehensive documentation and policies, and establishing effective management strategies. These frameworks weren't static – they were living documents, constantly evolving to meet changing needs while ensuring HIPAA, clinical, and ethical compliance remained paramount. My tech-savviness came into play with the selection and administration of business solution systems like Google Workspace, SimplePractice, Stripe, Slack, and Airtable. These tools optimized workflows, bolstered data security, and enhanced communication across the organization. Ultimately, at the heart of my work was the human connection. I not only poured my passion into operational work, I also delivered impactful individual and group counseling services, leaving a lasting positive impact on countless lives. Through this holistic approach, I demonstrated the true potential of consultative problem-solving to create a thriving and collaborative environment.
Spero CounselingOwner - Licensed Marriage and Family Therapist
Sep. 2019Greater Nashville Area, TNI'm not just a therapist, I'm a business owner and strategist weaving together client and company success. I not only deliver impactful counseling to diverse adult male clients, guiding them through personal challenges and towards fulfilling lives, but I also architect financial strategies that fuel sustained company growth, optimizing workflows and leveraging technology. My expertise extends beyond the therapy room. I craft streamlined client communication processes, ensuring seamless interactions and fostering trust. I'm a tech-savvy implementer, adept at selecting and integrating tools like Google Suite and Venmo to boost efficiency and enhance the client experience. Brand promotion isn't foreign either. I leverage social media, web presence, and professional connections to drive referrals and build a thriving practice. But my dedication to growth goes beyond immediate results. I actively seek supervision, mentorship, and peer collaboration, relentlessly pursuing improvement in ethical standards, HIPAA compliance, and the latest therapeutic and business development strategies.
The Refuge Center for CounselingInternship
May. 2018 - Jul. 2019Franklin, TN
Vanderbilt UniversityProject Consultant
Mar. 2016 - May. 2018Greater Nashville Area, TNIn the project consultant role, I thrived as the bridge between diverse stakeholders in the fast-paced world of VU's technological advancements. Cultivating trust and transparency, I actively engaged schools, VUIT, and a tapestry of niche technologies, ensuring every line of code resonated with VU's educational mission. Analyzing requirements, timelines, and scope became my second nature, guiding agile development processes and delivering solutions that exceeded expectations. My expertise wasn't limited to understanding needs; I translated them into action. From mastering JIRA's agile sprints to navigating VUIT's custom web apps, I became a fluent and collaborative interpreter between stakeholders and developers. My fluency wasn't just about technical prowess; it was about forging connections and empowering everyone to have a voice in shaping VU's technological future. I brought this dedication to problem-solving and collaborative implementation to every project. My skills include: - Uncovering Core Issues: I go beyond surface-level observations, deeply understanding your challenges and needs to craft tailored solutions. - Agile Execution: I thrive in fast-paced environments, adeptly navigating agile methodologies and adapting to evolving priorities. - Seamless Collaboration: Building bridges between diverse stakeholders is my strength. I foster open communication and ensure everyone feels heard and valued. - Tangible Results: My focus is on delivering solutions that yield measurable impact, aligning technology with organizational goals and objectives. At VU I was able to maximize my ability to translate complex challenges into effective, collaborative solutions. I am confident that my blend of technical expertise, problem-solving skills, and commitment to stakeholder engagement can bridge the gap between needs and the desired technological future.
Vanderbilt UniversityProject Consultant
Mar. 2016 - May. 2018Greater Nashville Area, TNIn the project consultant role, I thrived as the bridge between diverse stakeholders in the fast-paced world of VU's technological advancements. Cultivating trust and transparency, I actively engaged schools, VUIT, and a tapestry of niche technologies, ensuring every line of code resonated with VU's educational mission. Analyzing requirements, timelines, and scope became my second nature, guiding agile development processes and delivering solutions that exceeded expectations. My expertise wasn't limited to understanding needs; I translated them into action. From mastering JIRA's agile sprints to navigating VUIT's custom web apps, I became a fluent and collaborative interpreter between stakeholders and developers. My fluency wasn't just about technical prowess; it was about forging connections and empowering everyone to have a voice in shaping VU's technological future. I brought this dedication to problem-solving and collaborative implementation to every project. My skills include: - Uncovering Core Issues: I go beyond surface-level observations, deeply understanding your challenges and needs to craft tailored solutions. - Agile Execution: I thrive in fast-paced environments, adeptly navigating agile methodologies and adapting to evolving priorities. - Seamless Collaboration: Building bridges between diverse stakeholders is my strength. I foster open communication and ensure everyone feels heard and valued. - Tangible Results: My focus is on delivering solutions that yield measurable impact, aligning technology with organizational goals and objectives. At VU I was able to maximize my ability to translate complex challenges into effective, collaborative solutions. I am confident that my blend of technical expertise, problem-solving skills, and commitment to stakeholder engagement can bridge the gap between needs and the desired technological future.
ParallonImplementation and Training Analyst
Mar. 2013 - Mar. 2016Greater Nashville AreaAs a consultant at Parallon, I honed my skills in driving smooth change and optimizing systems through personalized implementation strategies. I played a pivotal role in spearheading the integration of newly acquired physician practices and startups, ranging from intimate teams of three to bustling clinics with 150 staff. Understanding individual needs was paramount. I functioned as the central point of contact, addressing concerns, answering questions, and ensuring a seamless onboarding experience for every team member. Transformational training was my forte. I designed and delivered customized training sessions, both group and individual, covering crucial topics like EHR mastery, scheduling best practices, and efficient revenue cycle management. Adapting the curriculum to each staff level, I empowered newcomers to conquer the new environment with confidence. But change sometimes brings resistance. Recognizing this, I expertly navigated teams through the transition curve. By fostering open communication and providing unwavering support, I guided them through initial apprehension and ignited a spirit of collaboration. Witnessing hesitant individuals evolve into self-assured professionals was my most rewarding experience. My impact extended beyond initial onboarding. I instilled a culture of continuous learning and adaptability within these teams. This project sharpened my skills as a communicator, trainer, and change management expert, proving that even complex implementations can flourish with the right approach.
Munsey ChurchYouth Minister
Jan. 2011 - Dec. 2012Johnson City, Tennessee Area-Initiate and grow relationships with students and volunteers across multiple socioethnic and economic backgrounds -Develop, design, and implement weekly programs for 90-100 students -Successfully developed and implemented mission trips with a team consisting of students, volunteers, and church staff. -Successfully managed financial resources as well as coordination of students and volunteers
Young Life's Windy GapYear Long Intern
Aug. 2010 - Aug. 2011-Project leadership in guest group services -Program Design, implementation, and Management -Team Design and Leadership -Guest group Leadership and hosting -Implementation of upkeep and management strategies
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