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Work Background
Thrive Internet Marketing AgencySales Coordinator and Appointment Specialist
Nov. 2021United States
Thrive Internet Marketing AgencyAssistant Sales Coordinator
Nov. 2020 - Nov. 2021Cape Town, Western Cape, South Africa
Shaw AcademyStudent Guidance Manager
Jul. 2020 - Oct. 2020Cape Town, Western Cape, South AfricaRetention of cancelled students/subscriptions Execute outbound and inbound calls educating students Student relationship building and management Processing pertinent information into relevant databases Performing tasks given by managers/supervisors as required Cross selling of products and services Completion of daily outbound sales with daily set KPIs Meet and/or exceed daily outbound KPIs dials
DigiOutsourceEnglish sales Host
Aug. 2017 - Jul. 2020Cape Town, Western Cape, South AfricaCompletion of daily outbound sales with daily set KPIs Meet and/or exceed daily outbound KPIs dials, claims and conversions Execute outbound campaigns to identify customers Customer relationship building and management Cross selling of products and services Processing pertinent information into relevant databases Performing extra tasks given b managers/supervisors as required Handling impact sessions and shift-end handovers, attendance, booking and handling of tickets logged
Curve Technology GroupSoftware QA Manager
Feb. 2017 - Jul. 2017Cape Town Area, South Africa, Century CityLead Software Support Tickets log and orchestration Front-end user testing Manage Back-end user accounts Sharepoint project documentation management
Curve Technology GroupOffice Manager/Personal Assistant to Wayne Philip
Oct. 2016 - Feb. 2017Master Developer's Personal Assistant Office Management, organizing office operations and procedures. Team Management, controlling correspondence. Assigning and monitoring clerical functions Completes operational requirements by scheduling and assigning employees. Following up on work results. Achieves financial objectives by preparing an annual budget,scheduling expenditures. Analyzing variances, initiating corrective actions. Bookings/Accomodation & Traveling Administration/Reconciling/Filing Promoting Process Improvement Delegation Orders Stock controll
VodacomRapair Centre Management
Jun. 2015 - Sep. 2016Reception Switchboard Bookings Administration Client service Cash flow Accounts
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