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Guatemala
Work Background
Anova HealthVice President Strategy & Transformation
Jul. 2021Riyadh, Saudi Arabia
Fakeeh.careExecutive Director, Business Transformation
Jan. 2016 - May. 2021JeddahLeading the Business Strategy initiative at Fakeeh.care, Saudi Arabia. Responsible for managing multiple portfolios related to digital transformation, process optimization, profit center growth and offshoring business processes. Planning and executing the Strategic roadmap for all subsidiaries of Fakeeh.care Key Achievements - Planned the corporate strategy for 2020 and facilitated its execution, process alignment and mechanisms to monitor progress. - Led a group of Executive Directors to ensure strategic goals and objectives were met successfully. - Planned & executed offshore operations for Finance, IT, Revenue Cycle Management, Business Intelligence, that resulted in 3 Mn (SAR) savings year on year. - Acquired the IP rights for the Hospital Information System and facilitated the required knowledge transfer, post IP acquisition and increased sustainability and -led the enterprise implementation of the Hospital Information System.. - Delivered organisation wide process mapping activities for clinical and non-clinical areas. - Developed & transformed the ambulatory care medical services division. - Planned and executed a value proposition around family medicine for the division. - Developed the business intelligence framework that resulted in enhanced financial and operational governance. - Improved the operating profit by 17% for an existing out-patient facility. - Commissioned two new primary care centers, focused on diabetes care management. - Successfully retained and managed multiple healthcare management contracts. - Restructured the home healthcare business setup that resulted in increased revenue and retention of key staff. - Successfully implemented a client relationship management system for ambulatory care. - Restructured the technology subsidiary and achieved a 100% YOY growth in revenue. - Enhanced the project management practices to reduce delivery times. - Executing the development of a virtual healthcare network platform.
Fakeeh.careSenior Management Consultant
May. 2014 - Jan. 2016Saudi ArabiaKameda Arabia is a subsidiary of Fakeeh Healthcare Group and the sole implementation partner of Yasasii (A Healthcare Information & Clinical Management System) in MENA region. Key responsibilities
• Set up Kameda’s process management services unit
• Training the business analysts team to manage Healthcare Information System related processes for Dr. Soliman Fakeeh Hospital at Jeddah for the following departments: Emergency Services | Pharmacy | Laboratory | O.P.D | Nursing | Ward Management | Operation Theatre | Registration & Admissions | Insurance & Billing | Patient Information Portal | Medical Records | Radiology | Endoscopy | Waste Disposal | Infection Control • Planning the to-be processes at Dr. Soliman Fakeeh Hospital
• Set up short term and long term strategic objectives for the company
• Structure the bidding process for government related healthcare projects
Dewang Mehta FoundationCEO
Apr. 2012 - Mar. 2014IndiaCreating scientific mindsets by fuelling existing eco-systems with the required ingredients. A host of initiatives are being undertaken for general public benefit and human capital gain: 1. Start-up events for budding entrepreneurs
2. Developing Skill sets through Work Based Learning Systems
3. English Language skill development program
4. Technology & Process consultancy support to existing NGO's & Government Bodies Dewang Mehta Foundation has been established to live the dream of Late Mr. Dewang Mehta (Head of NASSCOM from 1991 to 2001). Dewang Mehta played an important role in lobbying the Government on behalf of the fledgling Indian software industry. Mehta’s knowledge of the correct people to lobby, his cooperative stance with IT-related departments such as the Department of Energy, the Department of Transportation, the VSNL and more recently, the Ministry of Information Technology, enabled him to gain concessions while other industries struggled. Recognising the potential of the software and services segment as a major foreign exchange earner, Mehta launched the India Inc. crusade, where he personally presented the country’s software industry to the world. The software sector had set before itself an enormous ambition of $50 billion worth of software exports by 2008. Mehta played the role of the guru, to central and state governments, guiding them along the path towards IT-fication. He helped at least 19 state Governments draft their IT policies, and create the requisite infrastructure to aid the cause of software within their realms. Besides a dream for the software industry, Mehta had a blueprint for the IT industry and how it could be used effectively to change the lives of India’s teeming millions. He wanted the benefits of IT to make its way down to the grass root levels and his favorite slogan, “roti, kapada, makan, bijli and bandwidth” epitomized the needs of the emerging, 21st century Indian.
Avant Garde Management Consultancy P LtdDirector
Jan. 2008 - Jan. 2012Mumbai Area, IndiaThe organization provided process management and automation consultancy services with local and international reach. The organization has developed systems and executed process improvement projects for the Construction, Healthcare, Education, Service, Logistics and Entertainment Sectors
International Standards AuthorityOperations Manager & Lead Auditor
Feb. 2003 - Nov. 2007Riverside, CaliforniaISA is a certification body headquartered in the U.S.A., providing certification/registration to ISO 9001, AS9100 and AS9120 Quality Management Systems (QMS) throughout North America, Middle East and Asia for more than a decade. Key Responsibilities
• Managed a 50 member team to handle regional projects for over 400 clients from the Aerospace Industry
• Planned audits & conducted post audit document reviews
• Mobilized lead auditors to manage audit activities • Maintained re-certification requirements for the registrar
• Assisted in RAB audits and ensured that external findings were closed and communicated to the board with corrective actions & objective evidence
• Facilitated internal management review in collaboration with senior management
• Determined internal software requirements and successfully implemented the ERP
• Conducted extensive oversight audits for Aerospace Quality Standards AS9100
• Planned and organized re-certification courses for lead auditors
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