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Work Background
Unrivaled Health VaultsCo-Founder & Chief Product Officer
Mar. 2026North Carolina, United StatesAs Chief Product Officer and AI Strategist, I lead product strategy, roadmap, and development partnerships from concept through build. This means translating real-world use cases into a platform architecture that is both technically sound and human-centered. I work closely with our development partners to prioritize features, manage the product lifecycle, and ensure every build decision ties back to user outcomes and experience. From defining MVP scope to mapping long-term platform scalability, I bridge the gap between vision and execution -- keeping the product grounded in what users actually need while moving with the urgency a startup demands.
De-Mystify AIFounder | AI Strategist & Consultant — De-Mystify AI
Mar. 2025North Carolina, United StatesHelping SMBs, nonprofits, and SLED agencies confidently adopt AI. • Deliver AI Readiness Assessments and practical implementation roadmaps • Design CRM workflows and marketing automation to save time and increase engagement • Build GPT-powered sales tools and internal knowledge assistants • Provide AI training sessions for teams and boards • Guide ethical and compliant AI use in regulated environments
KyndrylAccount Executive
Oct. 2020 - Oct. 2024North Carolina, United States• Managed client acquisition and account growth for Public Sector security & resiliency services accounts, securing contracts, driving revenue growth while delivering tailored continuity and recovery solutions. • Successfully co-developed and implemented an efficient process for public sector RFP responses. Focused on initial review, strategic go/no-go decisions, detailed planning, content development, and thorough review. • Conducted regular meetings with key clients (in person and virtually) to maintain and increase spend through upselling, cross-selling, and consultative, tailored continuity and recovery solutions.
• Conducted monthly and quarterly reviews with key clients and Kyndryl account team
• Partnered with solution architects, product development, account team and legal to align Kyndryl solutions with customer security and resiliency objectives for proposals and RFP responses.
• Collaborated with executives and sales ops on lead generation process, quota setting, and KPIs. • Worked with the delivery team on all aspects of customer account changes and onboarding, while growing a portfolio of 20+ SLED accounts and developing strong relationships with key customer stakeholders. Accomplishments:
• Managed $18M in annual recurring revenue, growing from $14.2M over two-year period.
• Continuously met or exceeded sales quotas (145% of goal in Q4 2023; 110% Q1 2024; 120% Q2 2024, 117% attainment in Q3 2024).
• Exceeded sales targets by 145% securing a $6.1M Disaster Recovery as a Service (DRaaS) new logo contract which doubled the win rate on RFP responses.
• Successfully sold and managed an IAM assessment project for a client post-breach. Coordinated a tiger team to identify the breach source and implement Multi-Factor Authentication. Oversaw the initial assessment and execution of recommendations, achieving a perfect 10 NPS score
IBMResiliency Service Line Representative
Apr. 2019 - Sep. 2020As an IBM Resiliency Services Service Line Representative (SLR) I have responsibility for both new business (new client acquisition) and account ownership responsibilities for existing Resiliency Services clients in the Auto, Aerospace, and Electronics industry in North America • Spearheaded the expansion of IBM's digital services portfolio, including cloud offerings, by securing a pivotal DRaaS contract with a major truck manufacturer, achieving a Total Contract Value (TCV) of $6.6 million, which exceeded the sales quota by 125% • Cultivated and enhanced client relationships within the Industrial Enterprise Territory in Northern California, leading to significant new business acquisitions and the retention of existing clients. • Completed IBM Global Sales School for Experienced Sellers and was one of two presenters on the winning team for the final mission, “Create a Distinctive Experience”.
CenturyLinkPractice Head - Business Resilience
Oct. 2013 - Mar. 2018San Francisco Bay Area• Promoted to lead CenturyLink’s Business Resiliency Practice, managing a team of 10 architects and management
consultants to deliver a comprehensive portfolio of Resiliency Services to CenturyLink customers
• Directed all aspects of the practice, including business development, P&L management, strategic partnerships, and service delivery, while driving revenue growth and operational excellence
• Acted as Project Manager on large complex engagements Business Impact:
• Successfully led $30M DRaaS implementation for Office of the Comptroller of the Currency
• Increased Managed Disaster Service revenue by 40% through enhanced service delivery
• Led root cause analysis for Library of Congress, presenting results to Congress
• Established a strategic partnership with William Travis Group, driving a 50% increase in revenue through expanded data center and site assessments
• Helped 2 direct reports get promoted into more senior positions through ongoing mentorship and training
CenturyLink Business for EnterpriseSenior Technology Consultant and IT Project Manager with PMP Certification
May. 2010 - Jun. 2013Selected as 1 of 7 pioneers for CenturyLink's strategic consulting practice, focusing on digital transformation, cloud computing, and the foundational development of Business Resiliency Practice. Accomplishments:
● Resiliency technical lead of pursuit team that won a contract for DRasS for Sallie Mae with TCV of $25M.
● Collaborated with product development and engineering to improve the implementation and feature updates of Safehaven, CenturyLink’s DRaaS product, elevating stakeholder alignment, service quality, and customer satisfaction.
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