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Work Background
RENNIES SHIPS AGENCY ( Pty) LtdGuest Operations & Port Agent Shadowing (Professional Development)
Oct. 2025 - Nov. 2025City of Cape Town, Western Cape, South AfricaShadowing Program under Senior Port Agent & Guest Operations Manager. During my leave rotation, I completed a structured shadowing period with an established Port Agent in Cape Town, assisting across cruise liner and private yacht operations. This experience strengthened my understanding of guest logistics, port procedures, and shore-side Purser/GRM workflows. Key exposure areas:
• Guest logistics & VIP shore arrangements
• Port entry processes, clearances, agent documentation
• Supplier coordination & provisioning workflows
• Invoicing, financial admin & reconciliation support
• Crew logistics: transport, rotations, onboarding scheduling
• Cruise ship support: turnaround days, passenger coordination
• Liaison with Captains, Pursers, and external service providers
• Managing last-minute guest requests professionally
• Assisting with itinerary support & on-the-ground ops This shadow program gave me strong insight into the full lifecycle of shoreside guest operations and directly supports my transition into Purser, GRM, and UHNWI support positions.
Private Motor Yacht (130m+)Bosun
May. 2018Europe• Lead daily deck ops for up to 12; manage a 5-tender fleet, launch/recovery & watersports.
• Guest-facing transfers/activities; built admin routines (worklists, rotas, checklists) that improved visibility.
• POs, inventories, vendor/contractor liaison, document control, onboarding & crew-leave support.
• During quieter periods, step into assistant-purser duties (budgets, vendor/admin workflows, basic accounting).
• Coordinate shore-side/crew/company events; support yard/drydock planning & on-site works.
M/Y SPO (86M)Lead Deckhand
May. 2016Genoa Area, Italy
Private Motor Yacht (86M)Lead Deckhand / Bosun
May. 2016 - May. 2018Genoa Area, Italy• Directed daily deck routines with safety/standards focus; maintained PMS records and checklists.
• Liaised with contractors during yard works; mentored deckhands and strengthened training culture.
M/Y Victoria Del MarBosun
Feb. 2016 - May. 2016CaribbeanResponsibility’s included ISM, ISPS, watch keeper,safety officer, Chart/Publication corrections/updates, primary tender driver, davit operations, the link between guest, crew and shore based activities. I also stood in for the mate during a yard period and had to organize and overlook contractors, deck maintenance, inventory and deck ordering.
My SamarDeckhand, Lead Deckhand, Bosun
Feb. 2013 - Jan. 2016MaltaWe ran with a live-aboard owner that uses the vessel for 5 months during the summer in the Mediterranean. Leading a team of 6 deckhands and operating a 24h shift pattern, I was responsible for the smooth running of all deck, tender (launching and recovering via davits or cranes) and helicopter operations – reporting directly to a Chief Officer with extremely high standards and expectations. A highly complex 2159GT yacht, we carry a 36’ Chris Craft Corsair – Twin Screw, 25’ Custom Venice Limo – Single Screw, 25’ Chris Craft Launch – Single Screw, 23’ Rigid Inflatable Catamaran – 250bhp Outboard, 18’ Rigid Inflatable Rescue Boat and a 20’ Melges Racing Sailing Yacht as well as a Mini Cooper S Works and a Bell 409 Helicopter. In addition to my responsibilities for managing routine maintenance of the tenders and toys, I have very much enjoyed the training and continual development of junior crew members in all aspects of deck work and tender driving. A busy multi-generational family boat, I am also responsible for interacting with, and training guests on the use of the water toys, Seedoos and Jetskis. During season we run a 24/7-watch witch includes gangway watch, bridge watch, lookout, anchor watch and general check to ensure safety to the vessel and all its crew. In some cases, we have had to assist service and bartending. Being an older yacht, I have become highly proficient in the application and use of a wide range of paint systems – AwlGrip, International, AwlBrite etc.
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