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Work Background
Martin VenturesCo-Director, Marcom & Asset Management
Oct. 2024• Expanded app functionality by forging partnerships with banks, NGOs and public service organizations to integrate financial tools and support systems.
• Increased market penetration by aligning strategic partnerships with user needs to enhance the app's real-world relevance and utility.
• Boosted user acquisition and engagement by directing targeted marketing and outreach campaigns to position the app as a credible tool for social good.
• Second application - develop and market potential solution for Retirement home remote interactions between family, resident and care giving staff • Second App to be used by Retirement home residents and their families to sync requirements and day-to-day activities so that familiy and resident can plan activities, appointments, social interactions and support on a real time basis.
HCLTechSenior Consultant – IT Asset Management & Program Management
Feb. 2023 - Oct. 2024San Diego, California, United StatesSenior Consultant, IT Asset Management & Program Management, 2023 to 2024
Orchestrate migration planning for a healthcare customer from a legacy, highly customized ServiceNow platform to a standardized platform. Ensure timely and accurate payment to HCL by completing all required customer contract requirements.
• Facilitated in-depth analysis of current client processes and procedures by hosting and managing reviews while documenting findings for future improvements.
• Optimized the migration process by analyzing 50+ tables in the existing ServiceNow platform and identifying and addressing customized fields for improved system functionality. Senior Consultant, IT Asset Management & Program Management, 2023
Spearheaded the migration of Asset Manager support for a major HCL US client by overseeing the transition from a third-party outsourcing company and successfully integrating over 30 external data sources and reporting systems. Streamlined asset management processes by guiding administrative staff in executing ‘Asset Receiving’ and ‘Asset Tagging’ responsibilities and providing essential training and documentation to non-IT teams.
Invitation HomesIT Asset Manager | Invitation Homes
Apr. 2022 - Feb. 2023Tempe, Arizona, United States• Optimized the Hardware Asset Management (HAM) module in ServiceNow by configuring automated processes, custom dashboards, and reporting tools to improve visibility and support Hardware Asset Management
• Drove optimization and accuracy of graph connector integrations of End Point auto-discovered data into ServiceNow AMDB (End-user and infrastructure including cloud-based assets).
• Regular audit and review of AMDB to CMDB two-way sync in ServiceNow, including reporting and dashboard creation to ensure timely resolution of data conflicts between the two databases. • Improved data consistency by auditing, standardizing, and merging outdated asset entries from fragmented legacy systems.
• Launched the Field Locker Program by distributing backup hardware across 17 remote locations to ensure rapid equipment replacement and minimize service delays.
Eden TechnologiesIT Asset Management / ReadyWorks Project Consultant | Eden Technologies / ReadyWorks
Jan. 2021 - Apr. 2022Gilbert, Arizona, United StatesReadyWorks was developed by Eden Technologies to bridge the gap between ITSM and the necessity to automate migrations, upgrades, refreshes and decommissioning of all types of IT Assets. Brought on a 1 year contract to optimize the data and workflows in a major client bank’s implementation of the ReadyWorks platform. Managed ReadyWorks new deployments and upgrades for existing and new clients, globally. Deployed a new ReadyWorks capability for managing IT Asset decommissioning, including Applications and associated hardware and software.
Self EmployedCo-Founder | IT Startup
Jan. 2018 - Jan. 2021Gilbert AZ• Secured support and program launch agreements with two major retirement village chains by leveraging exceptional negotiation skills and forming strategic partnerships to establish early traction and credibility.
• Drove program development and adoption by forging strategic partnerships with leading retailers and industry leaders to accelerate product integration into key markets.
• Led company strategy and daily operations by aligning cross-functional teams and delivering tailored solutions to ensure sustained business growth and client satisfaction.
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