Anan Erkhembayar

Reservation agent @Ramada by wyndham

MongoliaAssistantLive ChatChat SupportCall Center TrainerCall CenterMarketingCase ManagerHelp Desk SupportCustomer ServiceBlogger📝 Influencer or Blogger

I oversee all room reservation processes across multiple channels, ensure accurate daily inventory management, and handle all OTA operations. I also contributed the first successful implementation of Opera Cloud in Mongolia, coordinating closely with the finance team to integrate the system into real-life hotel operations. I have over 10 years of experience in the Mongolian workforce, having grown from entry-level to mid-level positions across multiple sectors. I am currently working in the hospitality industry, where I have strengthened my skills in customer service, sales, and B2B communication. I am committed to continuous professional development and eager to broaden my expertise. Over the next three years, I aim to deepen my knowledge in project development and planning, with the goal of contributing to impactful and innovative projects.

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