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Work Background
SDCDirector of Technolgy and Solutions
Jun. 2024São Paulo, BrasilAt SDC, our mission is to drive technological advancement and provide robust solutions that empower businesses to thrive in an ever-evolving digital landscape. As Director of Technology and Solutions, I will lead strategic initiatives to enhance our technological offerings, optimize our solution delivery processes, and promote a culture of innovation and excellence within our team. My key responsibilities are: - Leading the development and implementation of advanced technology solutions that align with our clients' goals and challenges. - Overseeing the technology strategy to ensure we remain at the forefront of industry advancements. - Collaborating closely with our sales and technical teams to drive business growth and client satisfaction. - Promoting a culture of continuous improvement, encouraging the adoption of best practices and new technologies. - Ensuring that our solutions are scalable, secure, and future-proof, meeting the highest standards of quality and reliability.
Systech TechnologyRemote Senior Infrastructure Consultant
Mar. 2024Miami, Flórida, Estados UnidosA results-driven Infrastructure Consultant with extensive experience designing, implementing, and optimizing enterprise-grade IT environments. Adept at aligning technology strategies with organizational goals, this role ensures the delivery of secure, scalable, and high-performing infrastructure solutions across on-premises, cloud, and hybrid environments. Collaborates closely with stakeholders to identify growth opportunities, mitigate risks, and drive digital transformation initiatives
Key responsibilities: - Architect & Plan: Develop infrastructure strategies that align with business goals. - Consult & Advise: Provide expert guidance on cloud migration, modernization, and cost optimization. - Design & Implement: Lead end-to-end deployments of network, storage, virtualization, and cloud solutions. - Optimize Performance: Identify bottlenecks, enhance reliability, and ensure high system availability. - Ensure Security: Collaborate on robust data protection, disaster recovery, and compliance measures. - Engage Stakeholders: Communicate technical insights and foster cross-functional relationships. - Work Remotely: Coordinate global teams using virtual tools for seamless project delivery. - Drive Innovation: Stay current on emerging tech and proactively recommend improvements.
SupermicroField Application Engineer
Jul. 2019 - Mar. 2024São Paulo, São PauloMain accomplishments - Spearheaded technical support for distributors and integrators, facilitating the successful delivery and implementation of Supermicro hardware across Petrobras HPC clusters, enhancing computational efficiencies for critical energy operations. - Played a pivotal role in managing and resolving complex support cases for key clients such as Banco do Brasil, significantly improving client satisfaction and system reliability through strategic troubleshooting and client engagement. - Drove the technical sales and implementation of "GPU Direct" enabled object storage solutions for Supermicro's global customers in Brazil, significantly enhancing DGX farm capabilities and performance for advanced computing applications. As a Field Applications Engineer (FAE) at Supermicro, I'm at the forefront of technical sales, bridging new and existing opportunities with cutting-edge server, storage, and embedded solutions. My role involves a close collaboration with sales and technical teams to tailor technical proposals that meet precise customer needs. With a hands-on approach and a deep understanding of Supermicro and competitor technologies, I excel in presenting and demonstrating high-value solutions to customers and partners. My expertise is particularly crucial in the pre-and post-sales cycles, where I provide in-depth knowledge on hardware innovations and market trends to support key accounts like Petrobras and Banco do Brasil.
Vortex TITechnical Advisor
Nov. 2018 - Jul. 2019São Paulo e Região, BrasilMain accomplishments: - Strategically guided customers through technology maturity elevation, aligning with the Gartner IT&O Maturity Model by integrating Cisco, VMWARE, and NetApp solutions, resulting in optimized IT operations and enhanced infrastructure resilience. - Led the development of customized technology roadmaps to address specific business challenges, cultivating partnerships with key clients and positioning Vortex TI as a trusted advisor in technology solutions - Improved the IT sales acquisition process by aligning Vortex TI's offerings with customer needs, significantly boosting technology adoption rates and enhancing customer satisfaction through personalized solution delivery."
Solarflare CommunicationsIndependent Technology Consultant
Mar. 2017 - Nov. 2018BrazilInformation technology consultant acting as pre and pos sales technical support. Also responsible for seminars, lectures, presentations about Solarflare technology in portuguese throught SDC Engenharia.
Solarflare CommunicationsConsultor de Tecnologia
Mar. 2017 - Nov. 2018BrasilConsultor de tecnologia da informação atuando como suporte técnico de pre e pós vendas. Também responsável por seminários, palestras e apresentações sobre tecnologia Solarflare em português através da SDC Engenharia
SDC EngenhariaHead Of Information Technology
Dec. 2016 - Nov. 2018São Paulo, São Paulo
SDC EngenhariaHead of Service Operations
Apr. 2015 - Dec. 2016São Paulo Area, BrazilResponsibilities:
Technical teams training (service and pre-sales) and Knoledge Managent
RMA Services and Strategy
Field Services strategy. Forecasting new technologies and product development.
Presenting new solutions at fairs and exhibitions Advisory:
Supermicro product baseline assembly (Assembly, Funcional Tests,Repair / RMA, Packing and Quality Check).
Advisor for solution development and strategic technology partners initiating relationship with Seagate, SanDisk, SolarFlare, Open-e and improving relationship with Nvidia and Mellanox. Achievements:
New technology international partnerships: helped starting partnerships with Seagate, Sandisk, SolarFlare, Open-e, Arista Networks and Suse
Increase revenue in cloud, virtualization and storage scenarios: created a storage appliance product, changed the pre-sales profile to design complex solutions and built and R&D lab for technology expertise enhancement
Due to Suse partnership program, the company won free training and certifications for technical team (linux, management, cloud and storage) Speaker at São Paulo VMWARE VForum 2016 - Potencializando soluções em hiperconvergência e virtualização - invited by SUPERMICRO
Neuwald Tecnologia da InformaçãoProduct Manager
Aug. 2013 - Nov. 2014São Paulo Area, Brazil / Ilhéus area, Brazil / Brasilia, BrazilResponsibilities:
Supermicro product baseline assembly (Assembly, Funcional Tests,Repair / RMA, Packing and Quality Check)
Teams training (Sales, Pre-sales, Assembly, Tests, Field Support, etc)
Supermicro Products Support under Warranty (RMA)
Procurement and Custom's Clearance
Presenting Supermicro solutions at fairs and exhibitions Advisory: Marketing Campaigns
International Partnership Achievements:
Helped starting the company's operation, designing and implementing it's assembly line with a contract manufacturer, Created the pre-sales team.
Revenue increase to $800,000.00 /year
Lecturer in Cloud Clonf 2013, representing Neuwald IT with Supermicro and FusionIO as partners Advisor for Marketing Campaigns
Neuwald Tecnologia da InformaçãoGerente de Produtos Supermicro
Aug. 2013 - Nov. 2014São Paulo, Brasil / Ilhéus, Brasil / Brasilia, BrasilSupervisionar o desenvolvimento se soluções de arquitetura , liderando uma equipe de pré-vendas focada em produtos Supermicro. Responsável por Compras e apoio à liberação Alfandegária de produtos de Tecnologia. Responsável pela montagem de máquinas de baseline Supermicro (montagem, Testes Funcionais, Reparo / RMA, de embalagem e de Verificação da Qualidade). Responsável pelo treinamento equipes (vendas, pré-vendas, montagem, testes, suporte de campo, etc). Responsável pela supoert à produtos Supermicro em regime de garantia Responsável pela gestão do conhecimento sobre tudo relacionado a produtos Supermicro. Palestrante na CloudConf de 2013, representando Neuwald TI e tendo Supermicro e FusionIO como parceiros Conselheiro para campanhas de marketing
HQS ConsultingIT Manager
Feb. 2008 - Jul. 2013São Paulo e Região, BrasilResponsibilities:
IT Services - Support and Delivery: ongoing and new IT Services design and implementation
Managed Windows and Linux platforms integration, implementing centralized user administration with Microsoft Active Directory for all services
IT Management: Incident / Problem / Change, reporting and monitoring of key performance indicators
Managing the infrastructure (Hardware / Network / Operating Systems) required for Software House operation and Oracle Peoplesoft implementation projects Achievements:
Implemented corporate email over linux plataform (Postfix + Dovecot + Sieve) using as webmail E-Groupware collaborative suite,
Implemented Network and internet access control (DHCP / DNS / Firewall / Proxy / Content Manager) on top of Debian Linux box, IPTables, Squid and Dansguard
Implemented monitoring systems and network and software security policies
Implemented incident, problem, release and change management.
Implemented Network Security projects to suit the requirements of customers as Vale do Rio Doce, Walmart, WTorre, AmBev among others.
HQS ConsultingGerente de TI
Feb. 2008 - Jul. 2013São Paulo e Região, BrasilResponsável pelos Serviços de TI - Suporte e Entrega Responsável pelo desenho e gestão dos projetos de implementação de novos serviços de TI. Desenvolveu vários projetos de integração de plataformas Windows e Linux, centralizando a administração de usuários por meio do Microsoft Active Directory, e autenticando serviços de baixo custo implementados sobre plataformas open source, entre eles: e-mail corporativo(Postfix + Dovecot + Sieve) utilizando como webmail a suite colaborativa E-Groupware, acesso a recursos de rede e internet através de DHCP/DNS/Firewall/Proxy/Gestor de Conteúdo (Linux Box), sistemas de monitoramento e implementação de políticas de segurança de rede e software. Implementou a gestão de incidentes, gestão de problemas, gestão de liberação e a gestão de mudanças dentro da gestão de IT corporativa da HQS, alinhado aos parâmetros da biblioteca ITIL v2. Foi responsável pela gestão do projeto de implementação do Sysaid como ferramenta de software para apoio à gestão de TI da HQS Consultoria (gestão de Incidentes / Problemas / Mudanças, geração de relatórios e acompanhamento de Indicadores de performance). Foi responsável ainda pela gestão do projeto de Implementação de controle de acesso Biométrico a áreas sensíveis (Fabrica de Softwares, DC, Estoques) e a implantação de sua estrutura de administração, Conduziu a gestão de Projetos de Adequação de Segurança para desenvolvimento em ambiente de Fábrica de Software remota para adequação a requisitos de clientes como Vale do Rio Doce, Walmart, Claro, Wtorre, Ambev entre outros. Sob esta gestão, ainda foi responsável pela implementação das infraestruturas (Hardware / Network / Sistemas Operacionais) necessárias ao desenvolvimento de projetos Oracle Peoplesoft utilizada pela fábrica de softwares para os projetos acima citados. Liderou uma equipe de profissionais de TI (Administrador de Redes, Suporte 2º e 1º nível) que executava a entrega e a manutenção dos serviços e projetos de TI acima descritos.
Hangar ComputadoresTechnical Manager
Oct. 2006 - Feb. 2008São Paulo e Região, BrasilResponsibilities: Supermicro product baseline assembly (Assembly, Funcional Tests,Repair / RMA, Packing and Quality Check). Teams training (Sales, Pre-sales, Assembly, Tests, Field Support, etc).
Supermicro Products Support under Warranty (RMA) Also acted as solution architect for Supermicro servers x86-64
Network administrator Achievements:
Implemented LDAP Authentication for network services Implemented security and backup policies
Implemented IPTables based network firewall and proxy
Implemented storage network.
Hangar ComputadoresCoordenador Técnico
Oct. 2006 - Feb. 2008São Paulo e Região, BrasilResponsável pele serviço e pelo suporte ao consumidor em servidores da linha Supermicro. Atuei também como arquiteto de solução para a plataforma x86-64 usando servidores SM.
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