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Work Background
AstroLabsTechnical Specialist
Sep. 2024United Arab Emirates• Leading system integrations and automation development using Zapier and HubSpot workflows, improving internal and client-facing processes. • Managing HubSpot CRM, Salesforce CRM, and Xero integrations to enhance operational efficiency and drive automation solutions. • Collaborating closely with business teams to identify opportunities for workflow improvements and implement automation solutions tailored to specific business needs. • Troubleshooting and resolving system integration issues, ensuring smooth operations across multiple platforms. • Continuously optimizing and exploring emerging tools to deliver high-quality automation solutions and CRM integrations. • Developing custom solutions for seamless integration between CRM systems, accounting platforms, and other business tools to support client growth and operational efficiency.
Vanrise Technical Support Engineer
Sep. 2023 - Sep. 2024Beirut Governorate, LebanonNavigating the dynamic landscape of the telecommunications software industry, particularly within Telecom wholesale solutions, Revenue Assurance, and OSS/BSS systems, focusing on designing and implementing automated solutions to elevate operational efficiency and reliability. Orchestrated automated tasks to meticulously monitor and validate critical aspects, including data importation, ensuring seamless data integration; SFTP server reliability, safeguarding secure file transfer operations; sources modification dates, maintaining data integrity; and data monitoring, guaranteeing real-time insights into system health. Executed flawless installations of new applications and fixes on client servers, employing a meticulous approach to minimize potential disruptions and ensure a smooth user experience. Designed and implemented SQL jobs tailored to specific monitoring criteria, enhancing the precision and effectiveness of data analysis and system performance evaluation.
Mirum MEADeveloper Intern
May. 2023 - Aug. 2023United Arab EmiratesWorked on ASP.net MVC projects, contributing to the development of dynamic web applications.
Collaborated with senior developers to design and implement new features, improving user engagement.
Gained hands-on experience in software development and project management.
Jaber Consulting LtdMachine Learning Intern
Mar. 2023 - Jun. 2023London, England, United KingdomDeveloping a Machine learning program not only improved the efficiency of consumer selection but also contributed to a more targeted and personalized approach in line with different business goals. This internship experience equipped me with hands-on skills in machine learning and data-driven decision-making.
Forward MenaCareer Guidance Trainer
Feb. 2023 - Jul. 2023Sibline, Mount Lebanon Governorate, LebanonProviding Career Guidance Sessions for Secondary School Students.
Arab Recourse Center For Popular ArtsEmbedded Systems Trainer
Jan. 2023 - Jul. 2023Lebanon36 hour workshop for youth 18-24 years old
1- Delivering curriculum 2- Assessing participants
3- Building Final Projects
BrightCHAMPSRobotics and Coding Trainer
Dec. 2022 - Apr. 2023Providing Sessions for Children and Youth about:
1-Basics of Coding
2-Game Development Block Coding
3-Web Development Basics
LOYAC LebanonEmbedded Systems Trainer
Sep. 2022 - Aug. 2023Beirut, LebanonBuilding Curriculum
Delivering the Sessions
Building the Projects
Assessing Participants' Performance
Arab Recourse Center for Popular ArtsTechnology Trainer
Nov. 2021 - Aug. 2022Saida, South, LebanonBootcamp Coding For Kids Trainer:
-Scratch
-Code for life
-Introduction to python Digital literacy Workshop Trainer:
-MS Teams
-Google Services
-Form creation
-Canva
-Perzi
-QR Code Creation
Arab Recourse Center for Popular Arts Junior Initiatives Coordinator
Sep. 2020 - Jan. 2023Beirut, LebanonLeading and Coordinating youth Initiatives aiming for the community development through media creation, awareness campaigns...
Arab Recourse Center for Popular Arts Community Volunteer
Apr. 2019 - Apr. 2022Saida, South, Lebanon
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