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Work Background
Bartender
Salt Tacos y TequilaBartender
Dec. 2024Phoenix, Arizona, United States
Dental Assistant
Dr. Paul Kellum DDSDental Assistant
Sep. 2022 - Feb. 2023Assisted dental hygienists by preparing treatment areas and ensuring all tools and materials were sterile, contributing to a seamless and professional environment. Communicated effectively with patients to explain procedures, answer questions, and provide reassurance, helping to foster trust and alleviate any concerns. Collaborated with team members to ensure efficient office operations and a high level of patient satisfaction, reflecting strong teamwork and adaptability.
Bartender
Jackacudas/Brotulas Sushi & SeafoodBartender
Apr. 2021 - Dec. 2024Provided exceptional guest service in a fast-paced, high-volume environment, ensuring positive experiences for all customers through active listening and anticipating needs. Built strong customer relationships by offering personalized recommendations, resolving complaints, and maintaining a welcoming atmosphere. Resolved customer complaints in a professional, timely manner to ensure customer satisfaction.
Supervisor
Spring Creek Retirement & Assisted LivingSupervisor
Sep. 2017 - Apr. 2021Supervised and mentored a team of servers, both front-of-house and kitchen staff, ensuring smooth operations and a high level of customer satisfaction. Facilitated effective communication between kitchen staff and servers to ensure accurate and timely order fulfillment, minimizing errors, and improving customer experience. Handled customer concerns and special requests, resolving issues promptly and professionally to maintain positive guest relationships, and promote repeat business.
Front Desk Receptionist
Spring Creek Retirement & Assisted Living Front Desk Receptionist
Oct. 2015 - Aug. 2017Bellingham, Washington, United StatesProvided exceptional customer service in a healthcare and residential setting. Managing front desk operations and handling inquiries, direct calls to appropriate staff or departments. Maintain accurate records of residents information, visitors, and ensuring confidentiality and compliance with privacy regulations. Handle administrative tasks such as filing, data entry. Assist residents with daily needs and requests, providing a caring and supportive environment.

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