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Work Background
Eli Lilly and CompanyProduct Agility AI Leader Associate Director
Dec. 2021Indiana, United StatesProduct Agility and AI Adoption and Evolution leader. Enabling the Product Operating Model, and Agility, Strategic Portfolio Management, Software Engineering, Knowledge Marketplace, and AI. Active leader within Inclusive areas, including Neurodiversity Inclusion and LGBTQ+ human rights.
CNO Financial GroupProduct and Agile Leader
Jul. 2021 - Dec. 2021United StatesProvided Product Model and Agile Transformation leadership. Including initiating 3 v5 SAFe ARTs, Enterprise Agile Transformation Roadmap, LPM, and Product Agile Adoptions.
Wells FargoProduct and Agile Transformation Consulting
Aug. 2018 - Jun. 2021San Francisco Bay AreaLed Wells Fargo Product Model Operations Organization plus Lean-Agile adoption within Retail and Commercial Banking. Implemented an Agile Organization and led the learning and adoption of 200+ Scrum teams and related product organization changes.
MATRIX ResourcesVice President Strategy and Innovation Agile Practce
Apr. 2017 - Jun. 2021San Francisco Bay AreaPartnering with customer and client teams delivering Product Operating Model and Agile Innovation and Transformation. Agile Transformation engagements included Wells Fargo Bank, Delta, American Airlines, First Republic Bank, Twillio, CA State Compensation Insurance Fund, and Amerisourcebergen. Design Thinking at Apple and Google. Agile Adoption and Transformation leadership for Wells Fargo, CA State Compensation Insurance Fund, First Republic Bank, Zume Inc, Twillio, AmerisourceBergen, Hilti, Abalta Technologies, Assurant, Delta Airlines, American Airlines, Blue Cross Blue Shield, NRG, CSX, and many other companies. Responsibility or Strategy and Innovation domain of Agile Consulting including Business Strategy, Innovation - Design Thinking, Product Discovery, DevOps adoption, Agile Adoption, Agile Training, and Agile Enterprise Transformation across the United States markets.
Institute of Engineering and ManagementCo-Founder and CEO
Jan. 2015 - Dec. 2022Carmel, San Jose, New York, AmsterdamInstitute of Engineering and Management plus IEMAgile is a research and thought leadership organization dedicated to the Product Model and Agile Enterprise. IEMAgile provides education and consulting services. We strive to be the client innovation advisory team to guide strategy transformation initiatives and support the delivery of mission critical business initiatives. Core capabilities include Enterprise Agile Engineering and Strategy Innovation guidance. Aligning Product Discovery with Product Delivery. We are advocates for the adoption of the IEMAgile Ecosystem. Co-Founder and leader of Gateway to Agile and now Global Enterprise Agile Meetup and community. Founder of Enterprise Agile, IEMAgile, Impavid Agile, and TestOps Communities. Co-Founder of Lean-Agile Frontiers. Community and conference dedicated to new advances in Agile. Please visit http://instituteengmgt.com/ to learn about Enterprise Engineering and DEMO.
IBMTechnology Inventor and Patents
Jan. 1998 - Dec. 2014San Francisco Bay AreaGervais has a history of innovation by seizing the moment in history and applying ingenuity to be a successful early adopter of new paradigms and technology solutions like: First implementation within United States of relational database DB2 solution and Oracle
First implementation of ANSI EDIFACT standards for US Customs
Common System Architecture - CASE Reference Architecture (Patent)
PMI SIG Program Management (PMO) Standards and Governance Process for PMBOK FEC Communication Data Architecture invention for specific launch vehicle (Patent) used at NASA
Integration Architecture (SOA) and Insurance Application Architecture business capabilities IBM Watson AI Pattern Neural Network
IBM SPSS Framework, Delivery Health Review and Application Portfolio Assessment Inventor
IBM GBS Agile Delivery Method Author and Leader
IBM GBS Portfolio, Program, Project Management and PMO Leader Author IBM Software Engineering Quality Management and DevOps Leader and Inventor
Impavid Agile Framework Inventor, Agile Ecosystem and Dark Agile (Trademark and Patent Pending) for Apple Digital Strategy and Transformation Model inventor Leader
NGLCC Certified
Google Small Business Certified Entrepreneur
CA State Small Business Certified
CA State Health and Life Insurance Agent License
IBMAssociate Partner
Jul. 1996 - Dec. 2016San Francisco Bay AreaLed several large complex business and technical delivery projects implementing several successful solutions for mission critical operations. Successfully led and delivered several Business Strategy and Transformation initiatives. Enabled best practices in Agile, CRM, Bank Fraud, BPM, MDM and Data Analytics, QA, PMO/EPMO/PPM enablement. Included Agile and Agile @ Scale and SAFe implementations, SOA and Front and Back Office solutions, Data, Mobile and Cloud application solutions for 16 major clients resulting in over $1 billion in one of the following business results measurements: revenue, cost savings, market growth, or productivity. I was honored and privileged to develop solutions and lead innovative business and technical transformation programs for companies like Amazon, Chase, ING, Bank of America, Citi Bank, PayPal, Apple, Google, Macy's, Walmart, United Health Care, Pfizer, Farmers Insurance, John Hancock, Mutual of Omaha, Metlife, Fireman's Fund Insurance, Nationwide Insurance, GEICO, State Farm Insurance, Allstate, and California State Automobile Association (CSAA). I used my experience with financial services and retail business process and technology platforms to implement improved business, customer delight and innovative solutions for: Retail Online, Policy Administration Systems, Claims Systems, Producer Administration Systems, Product Management Systems, Underwriting and Rating Systems, Billing Systems, Banking ALM, Banking Online, Banking Payments, and Sales Management Systems. I was fortunate to be involved in developing BPM/CM and Case Management solution for AMEX and introduce Agile successfully to the enterprise by delivering on expectations. Honored to develop and implement a global Strategy and Transformation Change capability at PepsiCo harmonizing Design Thinking, Agile, and Technology DevOps.
PhilipsVIce President of Product Management
Apr. 1995 - Jul. 1996Tampa/St. Petersburg, Florida AreaDirector Millennium Service Line
Provide solutions and management for Year 2000 technical solutions and projects for 4 clients, providing approximately $500 million in cost avoidance and business disruption costs.
IBMSenior Managing Consultant / Enterprise Architect
Mar. 1995 - Dec. 2014San Francisco Bay AreaLed large global and complex solutions. Including many successful Agile Adoptions and Transformations. The largest transformation involved over 1600 concurrent projects, 322 teams, and 4200+ resources. I have led organization to embrace latest technology innovations, emerging and leading Agile/DEVOPS practices, and related organization changes. Agile Coach, Enterprise Architect, Org/Change Leader and Innovation Leader – successfully implemented global Agile organization including portfolio, program, and Agile with ADM platforms plus leading adoption and organization change management. Provided thought leadership in Agile, DevOps, TestOps, Digital solutions, and change adoption solutions for several companies. Enterprise Architect, Agile Leader and Coach – Successfully implemented several Agile programs for several Fortune 500 organizations with the requisite processes, tools and governance models for many companies. The largest involved implementing SAFe, Scrum, XP, DAD, TDD, DevOps, and optimized adoption techniques. BPM Leader – Successfully implemented BPM transformation and Case Management using Pegasystems for a large credit card and travel organization. Provided rationale and roadmap to executive board for company transformation to Agile. Retail/E-Commerce Leader - Successfully led a large team to implement multi-platform online and mobile e-commerce solution for three large retail company. Insurance Leader – Led large teams that created the core business solutions for several multi-line Insurance Company. Provided enterprise architecture and Sales CRM/BPM solutions for many large Insurance companies. Banking - Fraud/AML, Business Intelligence, and Data Analytic Leader - designed the technical and application architecture, and led the implementation for large complex data acquisition and analytic solutions for several clients. Identified and resolved technical performance problems within complex platforms and solutions.
AssurantVice President Enterprise Architecture
Mar. 1993 - Apr. 1995At John Alden Insurance Company in Miami. Directed the overall enterprise architecture and new technology enablement for multi-line Insurance Company. Implemented Sapiens, IMS to DB2 migration, IAA, SP2 Analytics, CRM Solution, OO-Agile Approach, Client/Server architecture and platform, Online Health Insurance Solution, Producer Management Solution. Invented the Common System Architecture and sold to Blue Cross Blue Shield. Solutions resulted in 2X improvement in business and application solution delivery productivity and $125 million additional revenue.
SapiensVice President Of Product Development
Oct. 1992 - Mar. 1993Greater Atlanta AreaAt Insurance Systems of America purchased by Sapiens. Managed the product line for Investment System Solutions for Insurance sector (Oscar Product). Led the VSE to MVS solution design and migration and the VSE solution implementation for a large client.
KnowledgeWare Communications Corp.Technical Consultant
Jan. 1992 - Oct. 1992Developed and implemented an Order Management System for a software company. Invented KnowledgeWare and CASE based application development architecture.
U.S. Customs and Border ProtectionDigital Enterprise EDI Director
Dec. 1989 - Oct. 1992San Francisco Bay AreaDeveloped and implemented several EDI solutions for 24 trading partners and the US Customs. Implemented the first EDIFACT EDI standard in the United States. Invented EDI mapping design solution. Managed CICS Architecture and Operations.
Levi Strauss & Co.Senior Technical Manager
Apr. 1988 - Dec. 1989San Francisco, CAAt Peter R Johnson Retail Software before purchase. Developed and implemented French version of the retail software, lead the benchmark evaluation project for multiple mainframe platform engines using IMS and DB2 systems, and defined the software quality management for the company.
NASA Jet Propulsion LaboratorySenior Systems Programmer
Mar. 1986 - Apr. 1988Vandenberg AFB, Lompoc, CAPerformed the DBA role for IDMS and IMS databases for an Aerospace company. Developed several business and mathematical applications for multiple launch systems. Invented the FEC NASA Communication Data Architecture for a specific launch vehicle and satellite system.
General Dynamics NASSCOProgrammer/Analyst
May. 1984 - Mar. 1986San Diego, CADeveloped several business applications and performed the DBA role for IMS databases for a Manufacturing company.
Mesa Vista HospitalPsychiatric Nurse
Feb. 1981 - May. 1984Provide care to psychiatric patients.
US NavyHospital Corpsman
Mar. 1980 - Nov. 1980Provide health care to Navy and Marine soldiers.
Austin State HospitalPsychiatric Nurse
Jun. 1979 - Oct. 1980Provided care to psychiatric patients.
Shannon Medical CenterRegistered Nurse
Mar. 1977 - May. 1979Provided general surgery care.
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