Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Montoya Business GroupChief Executive Officer
Oct. 2025
Trailborn Hotels & ResortsStrategic Advisor
Oct. 2025
Trailborn Hotels & ResortsGeneral Manager
Jan. 2023 - Sep. 2025Wrightsville Beach, NCAs General Manager at Trailborn Surf and Sound, I successfully led the transformation of an iconic resort, overseeing its acquisition and brand transition. My leadership during the renovation project was pivotal in preparing for a grand opening in April 2025, while strategic partnerships enhanced guest experiences and positioned the resort for a successful inaugural summer season.
Blockade Runner Beach ResortGeneral Manager
Sep. 2007 - Dec. 2022With over 15 years of experience in organizational management, I have driven strategic initiatives that significantly enhanced productivity and profitability at Blockade Runner Beach Resort. I successfully expanded our customer database to over 100,000 in just seven years while navigating the complexities of post-Hurricane Florence renovations and the COVID-19 pandemic. My commitment to community involvement through various boards and committees has further solidified our resort's reputation as a local leader.
Blockade Runner Beach ResortFront Office Manager / Guest Services Manager / Assistant Executive Housekeeper
Jan. 2003 - Mar. 2007• Developed and implemented customer service standards, enhancing guest satisfaction at Blockade Runner Beach Resort. • Fostered team-building initiatives that improved collaboration and morale among staff members. • Enhanced operational efficiencies through effective supervisory and managerial skills across multiple roles.
Waldorf Astoria HotelDirector of Guest Services Hotline - Waldorf Astoria NYC
Mar. 2000 - Sep. 2002Greater New York City AreaIn my role at Waldorf Astoria NYC, I was instrumental in launching a dedicated call center focused on guest services. I reported operational metrics to executive leadership, ensuring continuous improvement in service delivery. My leadership of a talented team of hotel operators significantly enhanced our ability to address guest requests and security concerns efficiently.
Fontainebleau Miami BeachFront OfficeSupervisor
Jan. 1999 - Dec. 2000Miami, Florida, United States
Boheme RoyalAssistant General Manager - Hotel La Boheme
Sep. 1998 - Mar. 1999Bogotá D.C. Area, Colombia
Boheme RoyalFood & Beverage Manager / Night Manager - Hotel La Boheme
Aug. 1996 - Sep. 1998Bogotá D.C. Area, Colombia
Intch is a Professional Networking App for the Future of WorkSee more people like Nicolas on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
771124 people
15
Consultant: influencer/ life coach/ speaker / blogger /activist @ MHM consulting services inc / The well project
15
Educator and Consultant @ SCCPSS
15
Realtor - Financial Services - Content Marketing Creator
376367 people
15
Consultant: influencer/ life coach/ speaker / blogger /activist @ MHM consulting services inc / The well project
22
Conference Interpreter and Translator
15
Management @ Gansevoort