Nicks Trailer & Truck RepairSenior Director of Operations
Jun. 2017 - Nov. 2020Kearny, New Jersey, United States-Oversaw a multi-service operational ecosystem: logistics, fleet, dispatch, towing, repair shop, labor planning, and capacity management.
-Built the operational systems, KPIs, workflows, and accountability structures that scaled the business from a small shop to a multi-service logistics operation.
-Connected dispatch, fleet utilization, maintenance, and service operations into one controlled operational rhythm that reduced downtime and increased throughput.
-Drove cost control across fuel, maintenance, labor, and vendor spend through process discipline and resource optimization.
-Built a performance-driven culture with strong execution standards and role clarity.