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Work Background
Churchill Living – USA-Based (Remote from SA)Operations Manager (Remote)
Jul. 2024United StatesManage day-to-day operations across 300+ furnished corporate housing units in 5 US states. Coordinate regional logistics, cleaning, and maintenance schedules for 8 markets. Respond to over 150 property and service queries daily via MRI and email. Support internal team with software training (MRI) and process efficiency improvements. Ensure consistent service delivery, schedule accuracy, and operational visibility.
EMERGENCY REACTION SERVICESOperations and Administration Manager
Jan. 1998 - May. 2025City of Johannesburg, Gauteng, South AfricaOversaw company-wide operations, HR, office admin, procurement, and IT systems. Led a team of 10+ staff and acted as MD in executive absence. Spearheaded contract and regulatory documentation, project quoting, and operations support. Built trusted client relationships across property, retail, and security environments. Resolved on-site technical and security challenges including alarm systems and installations.
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