ESLA English AcademyInternational Recruitment Consultant
Feb. 2016 - Feb. 2022Ankara, Turkey•Identified and understood student needs through consultations via telephone and email correspondence.
•Provided a bespoke and consultative service to all students, assessing requirements and making recommendations in line with individual needs.
•Managed student applications from original inquiry through to payment.
•Worked with prospective students, applicants and their families to provide high-quality advising on university/school admission requirements, academic programs, and school life.
•Maintained a conversion rate on all types of inquiries from lead to an interview, interview to enrollment and enrollment to start.
•Accountable for business growth through following up on leads and delivering information to prospective students in a timely manner.
•Provided effective and professional written and oral communication with all prospective students.
•Monitored the application process to ensure efficiency and consistency of the database.
•Developed and implemented an effective, targeted schedule of recruitment and sales activity to raise awareness and interest in graduate studies and diploma programs in Canada, and increased student numbers.
•Managed a database of inquiries and leads, recording all conversion activity, contact details, audience profiles, contact history and decisions and outcomes.