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Work Background
Administrative Director & Client Support Manager
Vonap, S.A.Administrative Director & Client Support Manager
Jun. 2009 - Dec. 2025GuatemalaSenior Operations & Administrative Manager (Remote / Hybrid) Led operations management and administrative functions for international clients Managed and supervised distributed web development teams Directed client operations and handled escalations Oversaw HR, Accounting, and Legal coordination Collaborated with leadership across time zones
Executive Director
Jesus Project AssociationExecutive Director
Jan. 2008 - Dec. 2008El Salvador• Led organizational operations and programs, setting priorities and overseeing execution across multiple initiatives. • Managed programs supervised by the International Labour Organization (ILO), ensuring compliance, reporting, and performance standards. • Directed and supervised sponsorship initiatives supporting 100+ students, ensuring sustainability and measurable impact. • Owned budget planning, financial oversight, and reporting, ensuring responsible resource allocation and program success. • Supervised multidisciplinary teams and coordinated with U.S.-based leadership and partners.
Administrative Sub-Manager
LACTEOS BALCANICOS GLAD, S.AAdministrative Sub-Manager
Jan. 2006 - Nov. 2007Guatemala• Managed administrative and operational functions, supporting senior leadership and ensuring continuity of operations. • Designed and implemented administrative procedures and internal control systems, improving efficiency and accountability. • Oversaw financial controls for 12 bank accounts, producing accurate monthly reports for management review. • Managed supplier relationships, insurance policies, and legal payments, ensuring compliance and cost control. • Handled international communications in English and Spanish.
Account Manager - Marketing & Sales
LOGISTIKA LABS DE GUATEMALA, S.A.Account Manager - Marketing & Sales
Feb. 2005 - Sep. 2005Guatemala
Customer Service Representative
Capgemini energy, TX, USACustomer Service Representative
Jan. 2005 - Oct. 2006Guatemala
Administrative Manager
AMERICAN CAPITAL UNIVERSITYAdministrative Manager
Mar. 2004 - Dec. 2004Guatemala
Finance Faculty Assistant
Harding UniversityFinance Faculty Assistant
Aug. 2001 - May. 2003United States
Administrative Assistant
The Westin Camino Real, GuatemalaAdministrative Assistant
Nov. 1997 - May. 1999Guatemala-Human Resources Asssitant -Service Express Agent -Sales Assistant

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