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Work Background
USAG Fort JacksonSecretary
Apr. 2025Fort Jackson, South CarolinaServes as the Executive Assistant to the Fort Jackson Garrison Commander and United States Army Garrison Fort Jackson Headquarters. Performs specialized clerical tasks and administrative support. Prepares and reviews a variety of correspondences, memorandums, briefings, and other reports from all entities operating under the Garrison in accordance with Army Regulation 25-50. Maintain office automation documents to ensure proper tracking of all actions incoming and outgoing Garrison Headquarters. Assists in planning, scheduling, directing, and coordinating executive, procedural, and administrative functions of the Garrison Commander. Works closely with the Military Entities on Fort Jackson and Higher Headquarters to meet task suspense for numerous internal/external stakeholders and coordinate schedules. Maintains various means of contact providing administrative and technical regulatory guidance and assistance for Garrison Directorates and Support Offices. Collaborates with community partners to ensure Garrison Commanders goals and line of efforts are being implemented. Oversee employee recognition submissions from the Garrison to Army Training Center Fort Jackson.
U.S. Army MWRManagement Assistant
Dec. 2022 - Apr. 2025Fort Polk, Louisiana, United StatesServes as the Administrative Officer for the NAF Support Chief and Support Division. Entrusted with $70K monthly as the Government Purchase Card and Check holder for the Directorate. Performs specialized clerical tasks and administrative support. Prepares and reviews a variety of correspondences, memorandums, briefings, and other reports for day-to-day operations under guidance such as Army Regulation 25-50. Prepares and reviews Operational Orders (OPORDS) and Concept of Operation (CONOPS) from DFMWR and assigned to the DFMWR. Assists in planning, scheduling, directing, and coordinating executive, procedural, and administrative functions of the NAF Support Chief. Assists and executes community-wide special events that respond to the needs and interest of the military/civilian population. Utilizes Military Decision-Making Process for event logistics and planning. Attends and delivers presentations to Senior Commanders representing DFMWR Programs and events. Evaluates and maintains DFMWR Membership Program and Homebased Business deposits, payments, and refunds. Oversees Non-Federal Entities, fundraising, and Homebased Businesses operations on the installation. Assists with the receiving and expenditure of Gifts and Donations made to the Installation. Works closely with the Staff Judge Advocate office to ensure all operations are in compliance with public law, federal regulations, and local procedures. Collaborates with other installations under the Quality-of-Life initiative to research how to improve resources. Prepares Exception to Policy hire justifications for budgeted positions in the Annual Operating Budget (AOB) approved by Installation Management Command (IMCOM) Directorate-Readiness. Analyzes available funds and justifications to ensure minimal funding shortfalls and unanticipated expenses of event programming. Assists Fort Johnson battalions with understanding their DFMWR Unit Funds and Quality Recycling Program funds available for use.
Vernon Parish E911Dispatcher
Oct. 2022 - Dec. 2022Leesville, Louisiana, United StatesReceived incoming telephone and alarm system notifications regarding emergency and non-emergency police and fire service, emergency ambulance service, and information. Questioned callers to determine locations and the nature of problems to determine the type of response needed. Monitored various radio frequencies to stay apprised of developing situations.
City of OrlandoCrime Analyst
Mar. 2021 - Feb. 2022Assigned to the Crime Center as the Violent Crimes Analyst and Prolific Offender Project lead. Performed statistical work collecting, assessing, calculating, and preparing reports on overall statistical crime data and patterns. Gathered, analyzed, correlated, and evaluated information from open-source and restricted resources such as financial, criminal, public record, and other information. Prepared comprehensive written reports, presentations, maps, and charts, based on research strategies, reviewing data to identify patterns and relationships, collection, and analysis of intelligence data while maintaining various case files. Collaborated with representatives from other government entities, intelligence organizations, and local community organizations to share information and coordinate intelligence activities. Assisted detectives on active calls for service, rendering pertinent information. Primary responsibilities as the Violent Crimes Analyst included tracking shooting incidents and building biography workups for individuals involved in active investigations. Primary responsibility as the Prolific Offender Project lead included researching a program implemented across other law enforcement agencies and how to apply it to the Orlando Police Department. The program was an evidence-based risk assessment to score offenders based on six risk factors that indicated their likeliness to commit repeated violence and gun crimes. As the lead, trained other analysts and detectives in the program.
City of OrlandoReport Review/Information Specialist
Dec. 2019 - Mar. 2021Orlando Police DepartmentPerformed specialized clerical tasks, paraprofessional work, and non-emergency communications services. Operated telephone switchboard to answer and forward calls. Generated reports, reviewed reports for quality, responded to non-emergency requests for police service, and maintained logs and files per departmental procedures and FDLE/FBI standards. Provided patrons with resources available within the Orlando and Central Florida area. Assessed the urgency for police service based on victim statements by getting them to an officer/detective immediately. Assisted with new hire orientation and employee training. Utilized law enforcement computer-aided dispatch (CAD) systems and report management systems (RMS).
City of OrlandoStudent Intern
Aug. 2019 - Dec. 2019Orlando Police DepartmentAssigned to the Crime Analysis Unit. Maintained spreadsheets of summarized data, such as shooting incidents, to help prepare reports of crime. Other tasks assigned included sorting through Cold Case files and maintaining a log with updates for Adult Missing Persons. Utilized law enforcement databases and software applications. Promoted National Night Out programs including advertising, event marketing, sales campaigns throughout the execution of the event. Brainstormed new ways to reach an audience (child, teens, adults, etc.) during the National Night Out campaign.
Chavez's Lawn Services, Inc.Receptionist
Sep. 2018 - Dec. 2019Kissimmee, FLMy position required me to answer incoming calls, listen to voicemails and return calls, and make outgoing calls for questions, scheduling, or vendors. I also took customer information for estimates or concerns. I was required to properly distribute customer information to the correct division supervisor for questions, concerns, and assessments. I maintained several Excel spreadsheets containing employee hours, residential route times, and commercial route times/cost. I also managed GPS Tracking systems on all fleet vehicles.
Ramflas Roofing Services, Inc.Receptionist
Jan. 2017 - Sep. 2018St. Cloud, FLMy position required me to answer incoming calls, listen to voicemails and return calls, and make outgoing calls for questions, scheduling, or vendors. I also took customer information for questions and concerns. I was required to distribute customer information to the correct division properly. I was required to make material order purchases for the properties. I maintained a log book with each team and their assigned homes for the week. I distributed the residential home to the groups according to the team size and location. I was responsible for gathering, filling out, and submitting proper documentation for Residential Roof Permits.
J & P Tires, Inc.Receptionist Sales
Jul. 2015 - Jan. 2017My position required me to answer incoming calls, listen to voicemails and return calls, and make outgoing calls for questions, scheduling, or vendors. I was the cashier as well, using Square. I also took customer information for questions and concerns. I was to maintain several Excel spreadsheets regarding sales, new tire sales, employee hours, and profit/loss margins. I was required to market recent tire sales and submit new orders to vendors. I maintained a log book with all installation and warranty (if any) for each vehicle per customer. I was responsible for maintaining inventory regarding used tires, tire supplies, refreshments, and office supplies.
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