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Work Background
Jiffy Lube, M.C. LLCGeneral Manager
Mar. 2025Austin, Texas, United States
Jiffy LubeGeneral Manager
Mar. 2025Lead a team of sales and service professionals, setting weekly and monthly performance objectives aligned with growth strategies. Partner with leadership to forecast sales goals, analyze market trends, and implement initiatives to increase revenue and customer retention. Recruit, train, and coach staff using structured onboarding programs and hands-on mentorship to ensure consistent sales performance. Manage inventory controls and facility operations to maintain compliance, availability, and customer satisfaction. Conduct regular team meetings to align goals, communicate KPIs, and reinforce accountability. Acted as Regional Manager when required, supporting multiple locations and ensuring consistent sales and operational execution.
Eurofed AutomotiveOperations Manager
Dec. 2019 - Oct. 2025Austin, Texas, United States
Walter's Mercedes-Benz of RiversideService Manager
Nov. 2018 - May. 2019Riverside, California
Walter’s Audi / Mercedes / PorscheService Manager
Jan. 2018 - Mar. 2019Directed daily operations for a large, multi-brand service team, ensuring alignment with OEM standards and dealership performance objectives. Led hiring, onboarding, and training initiatives, establishing clear performance expectations and accountability structures. Collaborated with sales leadership to create a seamless customer journey, improving retention and satisfaction scores. Implemented operational improvements and process refinements that increased team productivity and reduced service cycle times. Managed scheduling and performance reviews, optimizing staffing to meet fluctuating customer volume.
Walter’s Audi / Mercedes / PorscheSalesperson
Jul. 2017 - Jan. 2018Delivered tailored sales presentations and proposals to prospective clients, consistently meeting or exceeding monthly sales targets. Utilized CRM tools to manage pipelines and follow up with customers, resulting in a 20% increase in repeat and referral business. Collaborated closely with management and service teams to ensure seamless delivery experiences and post-sale support. Maintained exceptional product knowledge and built long-term client relationships through trust and transparent communication.
Walter's Automotive GroupTechnical Sales Representative
Jun. 2017 - Nov. 2018Riverside, CaliforniaFleet representative working with multiple high end brands. This entails technical expertise, along with instruction on product, handling and explaining legal documents.
Moonshine Bar & GrillDirector for Veteran Services/ Promotional Supervisor
Sep. 2015 - Dec. 2015Tempe, ArizonaSupervise all of the promotional staff while planning events specified towards local veterans.
United States Marine CorpsInfantry
Mar. 2007 - Jul. 2013Commanded and trained a 52-Marine platoon, leading strategic operations in high-stakes environments and ensuring mission readiness. Led over 75 key leader engagements in Afghanistan, building trust and cooperation under intense operational pressure. Managed and safeguarded $50M+ in military assets with 100% accountability and zero loss incidents. Achieved a flawless safety record as Range Safety Officer, enforcing rigorous safety protocols during live fire exercises. Earned and maintained Top Secret Security Clearance, demonstrating high levels of trust and responsibility.
8th & I U.S. Marine BarracksPresidential Detail, High Threat Escort
Feb. 2006 - Feb. 2007Provided armed security for U.S. Presidents, foreign dignitaries, and other high-profile officials in high-threat environments. Selected for this elite role due to exceptional performance, attention to detail, and discipline. Volunteered over 225 hours for community service initiatives, reflecting a strong commitment to public service and leadership.
United States Marine Corps0351 Infantry Assaultman Section Leader
Jul. 2005 - Jul. 2013Camp Pendleton, CaResponsible for supervision of over $500k worth of equipment and personnel. Leader of 15-45 Marines. In charge of administration paper work, training, health and wellness for those individuals. Provided Marines with tactical knowledge and skill sets with explosives, rockets, and infantry maneuvering. Was and advisor/ subject matter expert for my unit (1000+ Marines) prior to Afghanistan. Combat experience in Iraq/ Afghanistan, and Maritime Forces. Desert Survival, Mountain Survival, Personel Security Detachment qualified (PSD), Advanced Infantry Assaultman Leaders Course. Separated as a Sergeant (Meritoriously).
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