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Network Power<100 people
Roles
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Investor & VC
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🇺🇸33%
United States
Work Background
Quality Assurance Specialist
GorgiasQuality Assurance Specialist
Sep. 2024 - Jul. 2025Belgrade, Serbia
Senior Support Specialist
GorgiasSenior Support Specialist
Sep. 2020 - Sep. 2024
Technical Support Representative
HyperopticTechnical Support Representative
Sep. 2019 - Aug. 2020Belgrade, Serbia• Delivered expert technical support for home and office network setups of various complexities. • Mentored new team members, promoting a collaborative culture in a rapidly growing team. • Streamlined ticket triage processes, maintaining a 4.5-5 star service rating and reducing resolution time. • Recognized by company founders for exceptional public representation of the company within just seven months.

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