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Work Background
The Menuai BaliSales Marketing Manager
Jul. 2024Bali, IndonesiaDedicated a hybrid team to ensure sales for the new property, established sales SOPs, introduced a PMS system, and created a website and social media strategy.
Salsation®Marketing Director
Oct. 2022 - Sep. 2024Built stronger engagement, developed an efficient workflow for the remote team, and improved marketing strategies, resulting in a 50-80% organic engagement increase. Also created tailored marketing packages for agents.
Eden the Residence at Sea BaliGeneral Manager
Sep. 2022IndonesiaEDEN – The Residence at the Sea, is a popular villa in Seminyak comprised of 12 individual, two and three-story villas. With a total of 46 rooms that can fit 92 pax comfortably, the complex is a highly sought after destination due to its fantastic location.
Sissy AstridFreelance Graphic Designer
May. 2020 - Jan. 2023
The Westin Doha Hotel & SpaGuest Service Agent
Dec. 2018 - Jan. 2020
Wyndham Hotels & ResortsGuest Services Coordinator
Apr. 2016 - Jun. 2017Margarita Island, VenezuelaMake sure that all arrival guests are served refreshments on arrival. Escort the guest and provide a Room Orientation to every arriving guest following the Wyndham COUNT ON ME and luxury standards. Complete all individual personalized check in and check out. Perform Front Desk cashiering duties. Completing Registration cards & Follow ups on the guest payments. Answering and distributing all Telephonic/Fax or Emails of in-house guest or incoming guests. Assist the guest in the lobby area, responding to any inquiry from the guest. More Information Upon Request
Unik HotelesHost at Outlet Citrus (Pre-opening team)
Jan. 2014 - Jun. 2015Margarita Island, VenezuelaOffer consistently professional, friendly, warm and engaging service Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner Set up the outlet prior to the business hours along with the service team Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables Observe the cleanliness and maintenance of the outlet and the entrance area Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests Contribute in setting up the outlets database Reassure the guests’ satisfaction upon their departure
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