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Work Background
Finance Operations Assistant
International Atomic Energy Agency (IAEA)Finance Operations Assistant
May. 2025Vienna, AustriaOversee financial planning, monitoring, and execution of international technical cooperation projects across multiple regions, ensuring compliance with IAEA financial frameworks and donor requirements. Provide strategic financial support to programme managers and divisional leadership, synthesizing complex data from Oracle AIPS, OBIEE, and iProcurement systems into clear, actionable insights for decision-making. Serve as a key liaison between the IAEA, UNDP Country Offices, and government stakeholders, resolving funding discrepancies and streamlining cross-border financial operations to maintain project continuity. Coordinate with Member States’ permanent missions, national institutions, and external partners on budget revisions, cost-sharing arrangements, and fund allocation, ensuring transparency and accountability. Lead initiatives to optimize internal financial workflows and reporting automation, contributing to greater accuracy, reduced turnaround time, and improved audit preparedness. Supported the modernization of financial tracking tools through close collaboration with IT developers and finance policy units, enhancing real-time budget visibility. Contributed to annual financial reviews and high-level reporting to the Department of Technical Cooperation and donor representatives, strengthening confidence in programme execution and compliance. Known for accuracy, responsiveness, and diplomatic communication in managing sensitive financial correspondence involving Member States and external oversight bodies.
Programme Management Assistant
International Atomic Energy Agency (IAEA)Programme Management Assistant
Mar. 2017 - Apr. 2025Vienna, AustriaSupported the planning, implementation, and monitoring of high-value technical cooperation projects across more than 100 Member States, ensuring alignment with IAEA strategic frameworks and financial regulations. Coordinated with senior government counterparts, national project coordinators, and Permanent Missions to facilitate project design, approval, and execution at ministerial and institutional levels. Collaborated closely with donor agencies and funding partners to manage budget allocations, ensure timely fund disbursement, and maintain transparent financial reporting for multi-million-euro programmes. Monitored project performance using Oracle AIPS, Power BI, and OBIEE dashboards, producing data-driven reports and forecasts that informed executive decisions and annual resource planning. Provided operational leadership in managing human capacity-building activities—training, fellowships, and expert assignments—ensuring timely delivery and compliance with quality standards. Liaised across Finance, Procurement, and IT units to resolve budgetary and implementation challenges, improving project completion timelines by 20 %. Contributed to the development and rollout of digital workflows and reporting automation, increasing accuracy, reducing manual bottlenecks, and improving cross-departmental coordination. Recognized by management for professionalism, discretion, and reliability in coordinating sensitive projects with governments, donors, and internal oversight offices.
Executive Assistant to Executive Director
International Atomic Energy Agency (IAEA)Executive Assistant to Executive Director
May. 2016 - Feb. 2017Vienna, AustriaManaged divisional operations and coordinated inputs across five programme sections, ensuring smooth communication flow between technical teams, senior management, and external partners. Served as the primary liaison between the Division Director and high-level government officials, Permanent Missions, and Member State representatives, facilitating strategic dialogue and timely exchange of official correspondence. Prepared executive reports, policy briefs, and presentations for senior leadership and intergovernmental meetings, supporting decision-making at the directorate level. Coordinated and reviewed project and financial submissions before Director’s endorsement, ensuring compliance with IAEA procedural and governance standards. Oversaw preparation of official correspondence and meeting documentation for Ministers, Ambassadors, and Heads of National Institutions, ensuring clarity, protocol alignment, and diplomatic tone. Introduced streamlined templates and reporting frameworks that improved turnaround time and consistency across divisional submissions. Supported planning and execution of divisional reviews and retreats, enhancing collaboration between cross-functional teams and regional programme coordinators.
Project Assistant
International Atomic Energy Agency (IAEA)Project Assistant
Sep. 2013 - Apr. 2016Vienna, AustriaSupported the design and implementation of regional technical cooperation projects in close collaboration with Programme Management Officers and Member State institutions. Monitored project budgets, timelines, and deliverables, ensuring compliance with IAEA procedures and reporting standards. Liaised with national coordinators, training institutions, and experts to organize workshops, fellowships, and technical missions. Consolidated progress data and prepared analytical summaries for management reports and Member State briefings. Contributed to the continuous improvement of project documentation and monitoring workflows across multiple regional programmes.
Project and Event Coordinator
Beacon of HopeProject and Event Coordinator
Jan. 2013 - Aug. 2013Vienna, AustriaDirected donor-funded women’s empowerment projects, from concept to implementation, within the community outreach portfolio. Coordinated partnerships with local institutions, sponsors, and NGOs to maximize project visibility and social impact. Oversaw budgeting, logistics, and communications for seminars, training sessions, and community events. Designed and implemented feedback tools to measure programme outcomes and strengthen donor engagement. Contributed to successful grant renewals through well-documented project reports and presentations.
Senior Passenger Service Agent
Austrian AirlinesSenior Passenger Service Agent
Apr. 2005 - Apr. 2013Vienna, AustriaLed a 25-person front-office team at Vienna International Airport, ensuring smooth daily operations and exceptional passenger service. Managed VIP and diplomatic passenger handling, maintaining high service standards under strict regulatory and time-sensitive conditions. Coordinated across check-in, boarding, and customer care functions to optimize passenger flow and minimize service delays. Trained and supervised new employees, standardizing operational procedures and improving team efficiency. Recognized for excellent crisis management, leadership, and cross-departmental communication skills.

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