Luis Alvarez

Administrative Assistant, Customer Service, Front-end, Math Teacher

Computer ScienceSTEMTechnical TranslatorBilingual Communications SpecialistTranslatorContent WriterCopywritingResearch AssistantOffice AssistantAdministrative AssistantAssistantComplaint Resolution SpecialistCustomer Retention SpecialistCustomer Care SpecialistChat SupportHelp Desk SupportCustomer ServiceTechnical Support AgentCall Center TrainerAppointment SetterSupport SpecialistCustomer Support RepresentativeCall CenterTutorIndustrial EngineerWeb DeveloperProfessorTech SupportFrontend DeveloperEducationEngineerIT

I’m a bilingual professional (English/Spanish) offering services in customer service, front-end web development, and administrative support. With experience at TCS, Teleperformance, and in online education, I bring strong skills in technical troubleshooting, communication, and organization. I’m proficient in tools like Salesforce, Zendesk, Freshdesk, Microsoft 365, Google Workspace, and ticketing systems, and I have hands-on experience with HTML, CSS, JavaScript, and ReactJS. My background in IT analysis and teaching helps me adapt quickly, solve problems efficiently, and deliver high-quality remote support. Let’s collaborate on projects that need tech-savvy, reliable, and client-focused support.

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