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Work Background
MPS BashircoBusiness Process Development Manager
Apr. 2022 - Mar. 2023Saudi Arabiawith authority over most departments, the job revolved around investigating processes and procedures giving priority to the critical departments where customer orders are involved, meeting with stakeholders continuously to obtain feedback and define problems such as bottlenecks that caused issues on delivery times, visibility of order status, accessibility of data, measurement of quality for overall process as well as individuals handling it, customer satisfaction and feedback, and warehouse data integrity along many other problems, with a goal on working towards solutions that not only solve these problems but also improve overall efficiency, while contacting solution providers for each project and working to get the best deal for the company. key achievements: contributed to over 9 approved development projects.
CtelecomsCloud Transformation Sales Account Manager
Dec. 2017 - Dec. 2018Saudi Arabia, JeddahDirectly managing over 100+ accounts and engaged with over 200+ account with a focus on SMBs segment, work revolves around initiating communication, identifying pains and opportunities, proposing solutions tailored for each account, negotiating and closing deals by obtaining P.Os, key achievement: over achieved yearly target while having high customer satisfaction levels.
Dar Jana Group CO. for Construction and DevelopmentSite Architect
Feb. 2017 - May. 2017Saudi Arabia, JeddahJob involved following up field work and double-checking shop drawings and preparing 3D visualization upon request of project manager, the project was in Jeddah on finishing stage and it was a French school for primary / middle school / high school student levels upon completion.
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