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Network Power<100 people
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HR
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Thailand
Work Background
The Home Depot CanadaSpecial Services Associate
Apr. 2025- Ensure customer satisfaction with special orders and installations by managing the process from start to finish.
- Interact with customers, vendors, installers, and associates to coordinate specialized services.
- Address customer inquiries and resolve issues promptly while processing payments related to special orders and services efficiently.
- Carry out the weekly schedules for associates in coordination with the Store HR Manager, ensuring that the scheduling meets the store's staffing needs.
BNA Finish CarpentryHR & Administrative Assistant Co-op
Jun. 2024 - Dec. 2024- Provided administrative support to the CEO, ensuring seamless operations in finance and HR processes.
- Streamlined office operations by managing files, documents, and records for improved accessibility and efficiency.
- Handled professional communication, managing phone calls, emails, and scheduling meetings with discretion and efficiency.
Neptune Retail SolutionsRetail Sales Merchandiser
May. 2024 - May. 2025- Installation of in-store merchandising solutions, including the implementation of the Instant Coupon Machine in major supermarket and pharmacy chains in Toronto.
GA CONSTRUCTION GROUPHuman Resources Administrative Assistant
Dec. 2023 - May. 2024Toronto, Ontario, Canada- Provided administrative support to the CEO and CFO, ensuring seamless operations in accounting, finance, payroll, and HR.
- Managed payroll records, including timesheets, bonus calculations, and deductions, ensuring accuracy and compliance.
- Maintained and organized HR documentation, overseeing employee records, benefits administration, and policy updates.
- Streamlined office operations by managing files, documents, and records for improved accessibility and efficiency.
- Handled professional communication, managing phone calls, emails, and scheduling meetings with discretion and efficiency.
- Collaborated across departments to support business functions and enhance workflow efficiency.
CerdiaHead of HR, Brazil
Apr. 2021 - Oct. 2022São Paulo, Brazil- Partnered with local and global executive leaders in a fast-paced, dynamic environment, ensuring full compliance with labor laws, corporate policies, and strategic business objectives.
- Led talent acquisition, development, and recognition programs for 118 employees across Latin America, driving higher employee engagement and aligning workforce capabilities with business needs.
- Optimized fixed labor costs, leading the annual budget planning process and achieving a 10% reduction in total costs (2020–2021) through strategic workforce planning.
- Negotiated collective agreements with the Union, successfully avoiding $791K CAD in additional costs while effectively managing grievances and labor relations.
- Designed and launched a 10-module Leadership Development Program, equipping leaders with essential people management skills to foster a high-performance culture.
CerdiaHuman Resources & HSE Manager
Jun. 2017 - Mar. 2021- Restructured HR and HSE operations, streamlining processes and technological solutions, resulting in a 20% increase in employee productivity.
- Led the development, coordination, and evaluation of Occupational Safety & Health (OSH) and wellness training programs, achieving zero high/medium severity accidents.
- Optimized payroll, compensation, and benefits management by replacing external suppliers, reducing HR non-labor costs by 45% while enhancing service quality for employees.
- Redesigned the organizational structure, achieving a 25% headcount reduction and generating $2.7 million CAD in HR cost savings (2017–2022) through strategic workforce planning.
SolvayHuman Resources Business Partner
Feb. 2010 - May. 2017São Paulo, Brazil- Supported company expansion by leading due diligence processes for the acquisition and employee transfer of two manufacturing organizations, ensuring compliance and seamless workforce integration.
- Managed full-cycle recruitment for technical, administrative, and executive roles, aligning talent acquisition strategies with business needs while maintaining and updating job descriptions and organizational charts.
- Developed and executed the Annual Training Plan, delivering soft and hard skills training aligned with company policies and procedures, achieving an 80% completion rate of planned programs.
- Led investigations into employee relations issues, handling 5+ complex cases to ensure compliance with corporate policies and foster a positive, inclusive workplace culture.
PrysmianHuman Resources Analyst PL
Jan. 2002 - Feb. 2010São Paulo, Brazil - Supported the relocation of factory operations to a new state, providing comprehensive support to 56 employees and their families, ensuring a smooth transition and seamless benefits administration.
- Managed core HR functions for 56 employees, including Recruitment & Selection, Training, Compensation & Benefits, Licenses, and Service Contracts, aligning with corporate policies and compliance standards.
- Executed end-to-end payroll processing in the SAP system, ensuring accuracy, compliance, and timely payments.
- Prepared, analyzed, and presented HR reports on overtime, absenteeism, vacation trends, and workforce analytics to the steering committee of five company directorates, providing key insights for strategic decision-making.
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