Tabisa Kweyama - Senior Manager: Management Consultant, IQbusiness South Africa

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Work Background

IQ Business Group - contracted to ABSASenior Business Analyst / Consulting Manager

Jan. 2024South Africa•Enabled the end-to-end implementation of the Collateral Management module on the FLOW platform, including workflow automation to streamline monitoring conditions and collateral-related tasks. •Delivered customized dashboards and real-time alerts, enhancing visibility, monitoring efficiency, and decision-making for senior stakeholders. •Enabled seamless integration of data feeds from multiple source systems into FLOW, ensuring accurate, consolidated data for collateral tracking and regulatory reporting. •Collaborated with cross-functional teams to define requirements, validate solutions, and align system capabilities with business objectives. •Ensured quality assurance and compliance by conducting impact assessments, validating data accuracy, and supporting user acceptance testing.

IQ Business Group - contracted to ABSASenior Business Analyst / Consulting Manager

Jan. 2023 - Dec. 2023South Africa, Johannesburg•Enabled the integration of SWIFT Messaging automation via, Trade management workflow (TMW), streamlining incoming message routing to enhance transaction accuracy, reduce manual intervention, and ensure full lifecycle alignment. •Delivered internal email functionality for Trade Products through TMW, enabling communication for legacy transactions and improving efficiency and transparency for key stakeholders.” •Digitized Islamic Trade Finance (ITF) products by automating workflows on “Trade Management Online” (TMO), with TMW integration, ensuring operational efficiency while maintaining full Shari’ah compliance. •Collaborated with cross-functional teams (business, IT, and compliance) to define requirements, validate solutions, and align system enhancements with regulatory and business objectives. •Conducted impact assessments and facilitated UAT to ensure seamless adoption of new functionalities, improved stakeholder experience, and compliance with international trade standards.

IQ Business Group - contracted to Rand Merchant BankManager: Senior Business Analyst

Aug. 2018 - Dec. 2022South Africa, JohannesburgCorporate & Investment Banking •Delivered a comprehensive reporting solution to track Withholding Tax balances, overseeing requirements specification, development, and deployment. This initiative reduced financial risk, improved compliance, and enhanced visibility for senior stakeholders across Corporate and Investment Banking. Business Technology: CHD Decommissioning Project •Enabled the functional analysis of a financial system impacted by the decommissioning of the Customer Data Hub (CDH), ensuring a seamless transition to Golden Source for counterparty data consumption. •Facilitated collaboration between business stakeholders and technical teams to align requirements, validate solutions, and enable accurate, consistent data delivery across multiple downstream platforms. •Conducted impact assessments and supported data migration activities, mitigating risks associated with system decommissioning and ensuring business continuity. Corporate Marketing: Intranet Content Management Project •Enabled stakeholder engagement and led change management initiatives to simplify and unify intranet content across multiple platforms, ensuring consistency and improved user experience. •Facilitated Joint Application Design (JAD) sessions with content owners to introduce and implement the approved content management model, driving alignment and adoption across business units. •Championed the delivery of a sustainable, user-oriented digital experience, ensuring long-term usability and stakeholder satisfaction through effective governance and structured content management practices. Human Capital: Mentoring – Real Time Feedback Platform) •Enabled the automation of the Human Capital Mentoring module on the Real Time Feedback (RTF) platform, driving efficiency and scalability in mentoring processes. •Oversaw end-to-end delivery, including business analysis, requirements specification, and data migration planning, ensuring alignment with organizational objectives. •Led change management and stakeholder engagement initiatives to support adoption, foster user confidence, and embed a sustainable mentoring framework within the business. •Conducted impact assessments and facilitated UAT, ensuring seamless integration of the module into existing HR systems and delivering a consistent, user-friendly digital experience. Human Capital: Employee Data Feed •Implemented the migration to RMB’s architecturally approved TIBCO employee data feed, conducting end-to-end business analysis and mapping data requirements from legacy systems to ensure seamless continuity of employee data. •Oversaw stakeholder engagement and alignment of adoption timelines, coordinating with business and technical teams to ensure smooth transition and minimize disruption. •Enabled the decommissioning of alternate feeds, reducing redundancy, improving data governance, and ensuring compliance with enterprise architecture standards. •Facilitated impact assessments and validation activities, guaranteeing accuracy, consistency, and reliability of employee data across downstream platforms. Human Capital: Employee Experience Journey – Real Time Feedback on Evolve) •Implemented the delivery of the Real Time Feedback (RTF) solution on RMB’s Evolve platform as part of the Employee Experience Journey, enabling a modernized feedback culture across the organization. •Defined and prioritized user requirements and managed the product backlog, ensuring alignment with business objectives and user needs. •Oversaw full-cycle implementation and testing across mobile and web platforms in ROA, UK, and India, ensuring seamless deployment and adoption across multiple geographies. •Collaborated with cross-functional teams and stakeholders to drive engagement, validate requirements, and ensure successful rollout of the RTF solution. •UAT conducted and facilitated change management initiatives, ensuring smooth adoption and a sustainable, user-friendly digital experience for employees.

IQ Business - contracted to Experain SASenior Business Analyst

Mar. 2017 - Jun. 2018South Africa•Partnered with stakeholders to identify and address service limitations impacting client retention and acquisition, ensuring alignment between business objectives and technology solutions. •Translated business needs into actionable user stories with clear acceptance criteria, refining requirements in collaboration with development teams to ensure feasibility and accuracy. •Guided user acceptance testing (UAT) by preparing test scenarios, supporting execution, and validating outcomes against business expectations. •Supported backlog management and prioritization, ensuring delivery of high-value features that directly improved client experience. •Authored comprehensive test packs to maintain solution quality, reduce defects, and ensure alignment with regulatory and business standards.

IQ Business GroupSenior Business Analyst

Jan. 2017 - Mar. 2017South Africa, Johannesburg•Conducted end-to-end analysis of existing Deltek system processes to identify gaps, inefficiencies, and opportunities for improvement, informing the development of comprehensive Business Requirements Specification (BRS). •Defined and documented future-state workflows, aligning system capabilities with business objectives and ensuring scalability for long-term use.

IQ Business contracted to NedbankSenior Business Analyst

Feb. 2016 - Dec. 2016South Africa•Enabled strategic web platform consolidation across multiple Nedbank business units, overseeing the migration to the .co.za Adobe Experience Manager (AEM) platform. •Translated stakeholder requirements into actionable user stories with defined acceptance criteria, ensuring alignment between business needs and technical delivery. •Led workshops with content owners and stakeholders to align content strategy, expectations, and governance, driving adoption of the consolidated platform. •Conducted a feasibility assessment to automate manual change registration processes, gathering cross-functional input and applying SWOT analysis to evaluate risks, opportunities, and constraints. •Authored a comprehensive Business Requirements Specification (BRS) to guide potential system development, ensuring clarity, traceability, and alignment with organizational objectives.

IQ Business - contracted to Shoprite - CheckersBusiness Analyst

Sep. 2014 - Nov. 2015South Africa, Johannesburg•Captured and translated business requirements into a comprehensive Business Requirements Specification (BRS) to support the rollout of the SAP eLearning initiative, tailored specifically for entry-level staff training and onboarding. •Collaborated closely with SAP functional consultants to ensure seamless alignment between business needs and technical delivery, effectively bridging the gap between conceptual requirements and system-level implementation. •Conducted detailed gap analysis of current (“as-is”) and future (“to-be”) business processes, identifying improvement opportunities and supporting change management efforts to drive adoption of the new eLearning solution. •Facilitated workshops with business stakeholders and training teams, ensuring requirements were validated, prioritized, and aligned with organizational learning objectives. •Supported testing and deployment activities, ensuring the eLearning platform delivered a user-friendly, scalable, and sustainable solution for staff development.

Engen Petroleum LtdSAP HR Business Analyst

Jan. 2008 - Aug. 2014South Africa, Cape Town•Performed detailed analysis and interpretation of SAP HR Talent Management system requirements, ensuring alignment with organizational goals and strategic HR objectives. •Identified process improvement opportunities within HR workflows, recommending enhancements to optimize system functionality and support long-term talent management strategies. •Collaborated with HR stakeholders and SAP functional consultants to validate requirements, bridge business and technical perspectives, and ensure solution feasibility. •Documented findings and future-state recommendations to guide system enhancements, improve user adoption, and strengthen alignment between HR processes and enterprise strategy.

SMC Enterprise (Inactive) - contracted to PetroSASAP HR Junior Consultant

Apr. 2004 - Dec. 2007South Africa, Cape Town•Facilitated successful project delivery by collaborating with development and integration teams to guide enhancements within the SAP Training and Event Management (TEM) and Organizational Management (OM) modules. • Ensured system design and functionality aligned with defined business requirements, operational rules, and strategic goals, effectively bridging the gap between technical delivery and business expectations. •Supported requirements gathering, documentation, and validation activities, contributing to the delivery of scalable HR solutions that improved training management and organizational structure processes. •Assisted in testing and deployment phases, ensuring enhancements were implemented accurately, met quality standards, and were adopted effectively by end users.

Mokoodi Technology contracted to Unicity & PetroSASAP HR Jnr Consultant

Jan. 2003 - Mar. 2004•Proactively engaged with clients to gather and analyze functional requirements, ensuring business needs were accurately captured and translated into actionable deliverables. •Contributed to the creation of key project documentation, including Business Requirements Documents (BRDs) and detailed use cases, providing clarity and traceability for development teams. •Collaborated with cross-functional teams to design and refine test case scenarios based on user needs, supporting quality assurance and solution validation. •Supported end-user enablement by preparing training materials and facilitating training sessions, ensuring smooth adoption and effective utilization of delivered solutions. •Bridged communication between business stakeholders and technical teams, helping to align expectations and reduce delivery risks.