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Personal Pitch
Helping Organisations Stabilise, Scale, and Optimise Networks, Systems, Digital Platforms and Product Execution
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Work Background
Bayobab ZambiaHead of Technology - Fibreco
Sep. 2022Lusaka, ZambiaAs Head of Technology, I lead the end-to-end technology function at Bayobab Zambia, overseeing infrastructure, network operations, and digital strategy in a high-availability telecom environment. I drive innovation and service reliability across core systems while aligning technology investments with business growth goals.
Key Highlights:
Spearheaded the modernization of national network infrastructure, improving uptime and operational efficiency.
Built and led a multidisciplinary engineering team, enhancing delivery speed and internal capability.
Introduced data-driven processes to support real-time decision-making and proactive network health monitoring.
Partnered with cross-border teams to align on infrastructure standards and regional scalability.
MTN ZambiaEnterprise Solutions Manager
Jul. 2021 - Sep. 2022ZambiaLed the development and delivery of enterprise technology solutions for MTN Zambia’s business clients, bridging complex technical needs with scalable, revenue-generating offerings. Worked closely with corporate clients, engineering teams, and commercial units to design tailored ICT solutions that strengthened client retention and expanded enterprise market share.
Key Highlights:
Designed and deployed end-to-end network and cloud-based solutions for top-tier enterprise clients across Zambia.
Delivered customized managed services (VPN, hosting, MPLS, VoIP) that increased B2B revenue and client satisfaction.
Acted as technical lead during high-value RFP processes, influencing multimillion-kwacha contracts.
Supported enterprise digital transformation through advisory roles on infrastructure, security, and scalability.
MTN ZambiaTransmission IP Planning & Optimization Engineer
Jul. 2018 - Jun. 2021Lusaka, Zambia
Vodafone ZambiaEnterprise Solutions Specialist
Jul. 2017 - Jul. 2018Lusaka, ZambiaResponsible for creating enterprise solutions for the enterprise customer base, routing and switching for the enterprise network, coordinating installation and coordinating support teams.
Detailed responsibilities:
• Routing and Switching for the entire enterprise core, distribution, and access network.
• Enterprise Managed Wi-Fi deployment and core configuration.
• Enterprise BIA production development.
• Enterprise PtMP and PTP radio network configuration, maintenance, and deployment.
• Enterprise client solution development.
• Weekly and monthly enterprise base reports.
AfriConnectCore Network Engineer
Aug. 2016 - Jul. 2017Lusaka ZambiaI was responsible for the planning, configuration and maintenance of the routing and switching in the core, distribution and access network.
My responsibilities included :-
-- Setting up and maintaining the following:
• IGP between provider edge (PE) routers.
• EGP between provider edge (PE) routers, border (BR) routers and upstream provider.
• MPLS between PE routers and between switches and routers in distribution network.
• Vlans paths from PE routers to the necessary switches in the distribution and access network.
• Static Routing in core, distribution and access network.
• EVC’s between metro switches.
-- Dense Wavelength Division Multiplexing network (DWDM) provisioning and maintenance.
AfriConnectEnterprise Field Support Engineer
May. 2014 - Jul. 2016LusakaAs an Enterprise Field Support Engineer I was responsible for providing technical onsite support to all our enterprise clients when they required technical assistance with the service we provided to them.
My responsibilities included: -
-- Cisco Router and Cisco Switch configurations (GRE VPN’s, MPLS VPN's, VLANs, Routing etc.).
-- Network devices installation (Access points, Routers, Switches, Firewalls etc.), configuration and
maintenance.
-- Support and troubleshooting skills (end user and infrastructure troubleshooting).
-- Radwin 1000/2000 radios installation, configuration and maintenance.
-- Cambium Canopy Radio installation, configuration and maintenance.
-- WiMAX Radio (Green packet, and AirSpan) installation, configuration and maintenance.
I was also responsible for providing technical onsite support for Thomson Reuters applications to all banks in Zambia, the applications supported were:
-- Thomson Reuters Eikon.
-- Thomson Reuters Dealing 3000.
-- Thomson Reuters Print Server Pro.
-- Thomson Reuters Deal Tracker Feeder.
-- Thomson Reuters TCSS.
R & M Estate Agents LtdSales Executive & Technical Officer
Jul. 2011 - Apr. 2014LusakaAs a sales executive and technical officer I was responsible for all day to day sales and ICT equipment.
My responsibilities included: -
-- Setting up and troubleshooting the following it resources;
• Computers and Software
• Printers
• Database management
• Group policy management
-- Monitoring of sales in nurseries and green houses.
-- Monitoring of shop sales regarding furniture and other items.
-- Follow ups on landscaping projects with colleagues and third parties.
Airtel T/A Celtel Zambia PLCDirect Sales Agent
Aug. 2010 - Oct. 2010
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