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Work Background
NuWest GroupSenior Business Operations Manager
Jun. 2023
NuWest GroupAccount Operations Manager
May. 2022 - Jun. 2023NuWest specializes in talent solutions for the biggest hiring challenges your industry faces. Whether you're looking for that one incredibly niche skill set or need to stock a new location with scores of people, our highly specialized teams will solve your staffing needs and give you a competitive edge to attract high caliber talent.
NuWest GroupImplementation Manager
Mar. 2021 - May. 2022
Aya HealthcareManager - Partner Network Operations
Oct. 2018 - Mar. 2021Greater San Diego Area
Aya HealthcarePartner Experience Manager
Jan. 2018 - Oct. 2018San Diego, CA
Host Healthcare, Inc.Account Manager
Nov. 2016 - Sep. 2017Greater San Diego Area• Managed preferred accounts and expanded relationships with current accounts by signing on new facilities/regions and becoming a preferred supplier. • Sourced and signed 3 new MSP accounts in first 3 months of entering position. • Communicated with client contacts and recruitment department to overcome challenges and offer strategic solutions related to filling orders. • Established consultative relationships with clients to identify market needs and driving future orders. • Provided operational oversight to support clients including file management, candidate selection, communication, candidate orientation and onboarding. • Directed recruitment through accurate order details and descriptions to ensure adequate candidate file flow to meet client contracts and deadlines. • Reconciled orders using SalesForce and other technology to increase accuracy and sales process momentum, identifying areas for improvement and efficiency.
Host Healthcare, Inc.Quality Services Manager
Jul. 2016 - Nov. 2016San Diego, CA• Led and managed team of 6 in Quality Services department in addition to maintaining previous SQA workload. • Conducted interviews, position offerings, and training for 3 new hires. • Initiated department head round-table meetings to increase cross-team communication and ensure all business processes were as efficient as possible in a fast growing start-up. • Advocated team needs and worked closely with the President and VP to ensure all department processes and procedures assisted in increasing sales.
Host Healthcare, Inc.Senior Quality Analyst
Dec. 2014 - Jul. 2016Greater San Diego Area• Managed and credentialed over 200 externally staffed employees through hire to completion cycle. • Facilitated meetings with clients and vendors regarding any processes or internal system issues. • Corresponded and negotiated deadlines and expectations with clients. • Performed internal system audits to ensure all requirements and processes are in accordance with certified industry standards. • Balanced mediating between clients and contracted employees while providing above par customer service to both.
Host Healthcare, Inc.Recruitment Specialist
Aug. 2014 - Dec. 2014Greater San Diego Area• Distribute leads and manage lead database. • Create and manage daily reports tracking leads, sources, bookings, and marketing budget. • Respond to client inquiries and divert to proper associated recruiter. • Created and implementing social media marketing plan with fellow colleague. • Report and administer weekly recruiter metrics. • Manage and write blog posts for company website.
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