DB SchenkerGlobal Product Owner - Digital Solutions & Transformation
Nov. 2023Essen, North Rhine-Westphalia, GermanyLed the global ServiceNow HRSD implementation across APAC, Europe, and the Americas — achieving 1.8% agent users supporting 98.2% of employees globally at the intersection of business and IT.
Owned the product health, backlog, and lifecycle of the HRSD solution, serving 41K+ active users across 30+ locations worldwide.
Managed business and IT stakeholder alignment for regional rollouts, ensuring successful advancement of digital transformation initiatives.
Defined and prioritized technical and business requirements to enable scalable and efficient HR processes.
Co-led Scrum sprint planning and bi-weekly release management, ensuring continuous increment delivery and quality.
Drove continuous improvement and digital transformation of global HR operations.
Led change management initiatives to ensure successful adoption worldwide, including workers council approvals and tailored communication and engagement plans.