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Work Background
Equal Employment Opportunity CommissionManagement and Program Analyst
Oct. 2023
U.S. Department of Veterans AffairsProgram Analyst (Health Informatics)
Feb. 2023 - Oct. 2023St Louis, Missouri, United StatesLead Change -Consults, advises, and educates employees on methods and means to make health care operations more effective and efficient. -Integrates knowledge of clinical and information processes to achieve successful adoption and application of new technologies to support health care operations and systems. -Initiates, develops, and executes complex projects that support veterans' health care needs. -Assists clinical business end users in re-engineering business processes for clinical efficiency and documentation. -Serves as a leader in change management, analyzing and evaluating clinical and administrative processes related to information flow. Program Development and Support -Develops educational programs, instructional materials, and other tools to education users and support staff at all levels of the organization. -Examines the need for change throughout the organization, determines what changes need to be aligned, and steps needed to achieve the desired result. -Develops implementation plans for new software releases/applications and updates. -Participates in the development of clinical decision-support systems. Promote Clinical Excellence -Provides relevant clinical and administrative data to identify, quantify, and resolve organizational problems. -Leads or participates on process improvement, root cause analysis, and system redesign teams. -Maintains knowledge of changes in technology and clinical environment to identify, propose, formulate, and support new or revised major administrative and clinical policies and directives for clinical software packages. -Develops performance management tracking tools.
U.S. Department of Veterans AffairsSupply Management Specialist
Apr. 2022 - Mar. 2023Hines, Illinois, United StatesSummary: Operated in a team leadership capacity to successfully implement program changes to inventory and operations resulting in nationwide CPAP supply fulfilment within 48 hours of order placement. Analyzed operational effectiveness and addressed solutions for operational constraints with senior leadership. Implemented agreed upon changes to processes to enable the processing of over 18 thousand orders per day. Investigated program wide deficiencies and developed custom solutions to provide veterans modernized tracking for their CPAP supplies, while creating a customer service feedback program for increased qualitative and quantitative analysis. -Initiates, develops, installs, monitors, improves and administers a supply program. -Determine logistical needs assessments based on rapidly changing priorities and risks. -Develop, implement, and maintain a comprehensive technology solution for implementation within a 400-million-dollar supply spend to increase inventory accuracy and accountability. -Serves as the customer's staff expert for issues relating to all supply services, and national VA supply policy. -Provides recommendations for software application and distribution improvements. -Reviews and maintains all stock levels, oversee inventory management. -Establishes and maintains supply accounting records. -Oversee the acquisition of supplies and materials, manage property accountability systems, and assures that property is in place where and when needed. -Provide technical advice, guidance, and assistance on supply operations to agency personnel. -Develops design specifications, reviewing data processing systems that support supply programs, and documenting additions, changes, or deletions. -Serve as a Contracting Officer Representative (COR) and perform quality assurance checks for contracts. -Coach and monitor the activities of the other members of the section and, in the absence of the supervisor, serves as acting with full authority of the supervisor.
BlueBin Inc.Supply Chain Analyst
Feb. 2018 - Aug. 2018Greater Seattle Area
Favorite HealthcareLicensed Practical Nurse
Jul. 2014 - Feb. 2018Kansas City, Missouri Area
Professional Case ManagementLicensed Practical Nurse
Jul. 2013 - Nov. 2017Greater Denver Area
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