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Work Background
Great Lakes Wine & SpiritsWine Sales Administrator
Jan. 2022Detroit, Michigan, United States
Great Lakes Wine & SpiritsChain Retail Consultant
Jan. 2021 - Jan. 2023Detroit, Michigan, United StatesDevelop consultative relationships with gatekeepers in two territories Research and implement selling presentations for incremental sales opportunities 9% growth in dollar sales and 3% growth in case sales from January through May Hit focus brand sales for each month with the company
Great Lakes Wine & SpiritsIntern
Jun. 2020 - Aug. 2020Detroit, Michigan, United StatesMaintain GLWAS merchandising standards in retail and independent outlets Pack out store orders to ensure inventory is full and properly placed Assist in setting up and monitoring floor displays to ensure product visibility is maximized Study the digital footprint of 57 on-premise accounts and report on areas of possible improvement Created a step-by-step manual on how to set-up or expand a digital footprint and generate content
Centre Street Tap House - Millenium Restaurant GroupBartender
Oct. 2016 - Jan. 2021Portage, MichiganMultitask 18 bar seats, service well for server tables, and to-go orders Inventory keg and bottled beers Understand flavor profiles of 36 rotating tap beers and wines to best match guest requests and food pairing Worked with management to design cocktail menus Maintaining a sanitary and safe service environment during COVID-19 pandemic
Constantine Brewing CompanyAssistant Brewer
Oct. 2016 - Dec. 2018Constantine, MichiganEstablished cleaning protocol SOPs and improved brew line efficiency in a commercial brewing operation Maintained inventory of over 1500 lbs of raw materials in malted barley and hops
Determined the weekly brewing and fermentation schedules to maximize production efficiency
Ensured a sanitary commercial environment for all brewing equipment and storage containers
Designed brew recipes based on season and guest preference
Haymax HotelsSenior Front Office Manager
Oct. 2015 - Sep. 2016Aspen, COOversee front desk agents and bellstaff
Creating weekly schedules
Developing staff to maintain a high level of service for guests
Inspecting rooms and maintaining property to ensure the quality of two hotels
Work closely with maintenance and housekeeping to keep our hotels in working order
Monitor the reservations department outside normal office hours
Planning monthly meetings to increase staff knowledge of the hospitality industry
Annabelle InnAssistant General Manager
Feb. 2014 - Oct. 2015Aspen, COOversee staff and reservations
Maintain accurate inventory on third party booking agencies (Expedia, SAS, etc.)
Help design promotions and create rates to drive sales
Property Maintenance and contracting major projects
Coordinating with housekeeping to maintain supply inventory and equipment maintenance
Ordering and maintaining food supplies for our daily breakfast
Communicating with our parent company to make sure our accounts payable was accurate for local and online purchases
On-site Manager
Inn at Aspen by Wyndham WorldwideReservations Manager
Sep. 2011 - Feb. 2014Oversee bookings and rental payments
Bill online travel agents
Evaluate rates and specials based on the market to maximize revenue
Monitor rental pace and communicate with corporate to forecast expected revenue
Homeowner liaison for all owners and partners
Inn at Aspen by Wyndham WorldwideFront Desk Agent
Nov. 2010 - Sep. 2011Aspen, ColoradoCreated the SOP manual and training manual for the front desk
Improved guest experience by anticipating needs and recommending local hot spots
Address and delegate guests' requests and concerns
Reservation management, pre-arrival/post-departure communications
Roaring Fork ClubFood and Beverage Manager
Jan. 2008 - Sep. 2011Oversee and maintain inventory for the restaurant
Manage labor in accordance with revenue
Promote specials to entice members to visit during golfing hours
Train new employees
Set employee schedules
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