Faulu Microfinance BankLogistics & Office Operations Specialist
Feb. 2014Nairobi County, KenyaProfessional Responsibilities. Inventory & Procurement. 1. Led nationwide inventory management strategy across 60+ bank branches, ensuring consistent, compliant supply of stationery, equipment, and forms.
2. Implemented an inventory control system that cut stationery and printing costs by 40%.
3. Conducted periodic inventory audits, demand forecasting, and compliance training for regional teams.
4. Managed vendor relations and participated in procurement tender committees, enhancing cost-efficiency and accountability. Document & Courier Management. 1. Administered sensitive document distribution logistics, coordinating high-priority, time-sensitive deliveries to board and executive teams.
2. Oversaw digital and physical document workflows, ensuring compliance with internal policies and data privacy protocols.
3. Built courier service partnerships and managed SLA performance, safeguarding internal communications and client confidentiality. Administrative Leadership. 1. Supported high-level administrative operations, including logistics for executive travel, board meetings, and interdepartmental coordination.
2. Proactively stepped into supervisory and peer roles during absences, ensuring 100% continuity of service and support across departments.
3. Created detailed reports, requisitions, and proposals for procurement, HR, and operations stakeholders using Microsoft Dynamics 365 and Office Suite. Strategic & Operational Excellence. 1. Aligned logistics and administrative functions with the bank's evolving business model, reducing operational costs by 30%.
2. Recognized by leadership for problem-solving, learning agility, and service delivery under pressure.
3. Appointed First Aider by the Occupational Health & Safety Committee, underscoring leadership and care in high-pressure environments.