EasyPayOperations Manager
Apr. 2017 - Jan. 2022AlbaniaManage and coordinate the operations with different departments ( Sales, Finance , IT , Customer Support ) and relationships with key business partners. Lead people and control of diverse business operations, to ensure business effectiveness, quality results and support company growth. Responsibilities: • Oversee and manage the growth of Agents network and relationship with key business partners • Manage and support successful launch of new services and products • Ensure internal policies and procedures are followed from departments • Oversee daily operations of key business streams and departments • Evaluate performance by analyzing and interpreting data and metrics • Write and submit reports to the Executive in all matters of importance • Support implementation of different projects and services • Ensure official and proper communication with third parties • Ensure effective and high standard Customer Service