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Work Background
AVRY JAMES LABELFounder & Creative Director
Dec. 2023Melbourne, Victoria, Australia
Carlisle Homes Pty LtdOperations Team Leader
Jul. 2019 - Dec. 2023- Led and managed a high-performing team across daily operations, recruitment, and workflow optimisation
- Developed and implemented training programs to improve team capability and consistency
- Responsible for onboarding and performance management; collaborated with senior leadership on process improvements - Navigated and implemented change management with a focus on communication and clarity
Carlisle Homes Pty LtdClient Liaison Executive
Jan. 2016 - Jul. 2019Melbourne, Victoria, Australia- Managed a portfolio of 100+ clients while supporting internal teams with process queries and client updates
- Delivered consistent and professional customer service, resolving issues efficiently and empathetically
- Managed reporting, workflows and department coordination to meet KPIs and business goals
- Assisted management with key business strategy, growth initiatives, and fostering a strong team culture.
Absolom Aged CareMental Health Advisor
Dec. 2014 - Jan. 2016
Angus & CooteSales & Training
Oct. 2007 - Jan. 2016
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