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Work Background
Prestige Healthcare Resources Inc.Director, Information & Business Technology
Feb. 2024 - Sep. 2025Washington DC-Baltimore Area
DarioHealthSenior IT Technologist
Oct. 2022 - Aug. 2023Asheville, North Carolina, United States Primary administrator of multiple systems including Azure, AWS, Auth0, Salesforce, etc. Endpoint Security using Microsoft Intune, CrowdStrike Falcon, and LayerX Implemented SSO for key systems Improved security to be compliant with Industry Standards Implemented Azure Conditional Access Policies to achieve specific security goals
MedZed - Medicine ModernizedSr. Technologist
Nov. 2015 - Sep. 2022Asheville, North Carolina, United States Transitioned All Email and Data from a physical data center location to the M365 & Azure Cloud Implemented a true help desk ticketing system (FreshDesk) increasing eƯiciency and providing important KPI's to management Created security awareness training for end users including using KnowB4 and other methods to actively train and assess the vulnerability of end users to phising and other attack vectors Utilized Microsoft Intune to provide endpoint management for all mobile devices Implemented and maintained Azure Security tools as they became available within the environment Facilitated an eƯicient ETL system allowing data to pass directly from the Salesforce (Oracle) database to Azure SQL where it was combined with data from other sources for use in high level reporting and viewing of critical KPI’s Worked with large customers on security audits ensuring that all systems were at or above industry standards Acquired and maintained HITRUST certification including actively participating in all audits
MedZed - Medicine ModernizedDirector Of Information Technology
Nov. 2015 - Sep. 2022 Transitioned All Email and Data from a physical data center location to the M365 & Azure Cloud Implemented a true help desk ticketing system (FreshDesk) increasing eƯiciency and providing important KPI's to management Created security awareness training for end users including using KnowB4 and other methods to actively train and assess the vulnerability of end users to phising and other attack vectors Utilized Microsoft Intune to provide endpoint management for all mobile devices Implemented and maintained Azure Security tools as they became available within the environment Facilitated an eƯicient ETL system allowing data to pass directly from the Salesforce (Oracle) database to Azure SQL where it was combined with data from other sources for use in high level reporting and viewing of critical KPI’s Worked with large customers on security audits ensuring that all systems were at or above industry standards Acquired and maintained HITRUST certification including actively participating in all audits
Integra ServiceConnect®Sr. Technologist
Nov. 2015 - Nov. 2015
Integra ServiceConnect®Manager, Infrastructure & Support
Nov. 2015 - Nov. 2015Asheville, North Carolina Area
American Credit AcceptanceSharePoint Administrator
Jan. 2015 - Nov. 2015
Outlook International (SG) Pte Ltd.Director of IT
Mar. 1999 - Jan. 2015Remote Developed a Data driven web-based program in Visual Studio (VB) that relied on a Microsoft SQL backend Merged data to geographically disparate locations (USA, Philippines, Indonesia, China) to create a contiguous database for company purchase order information Developed customer facing web interfaces allowing customers to securely access and interact with their data Created various reports to give visibility to both internal and external stakeholders Built and maintained company infrastructure including Mail servers (Microsoft Exchange), Database Servers (Microsoft SQL), Active Directory Servers, etc. Worked with multiple vendors both domestically and abroad Acted as the technical liaison for our customer base creating both written documentation and verbal dialog that allowed high level stake holders to understand and embrace our technological solutions to business problems Travelled to remote locations to install systems, train users, acquire equipment locally, and meet with customers that were also traveling Created an international team of IT professionals to service the business Embraced cloud technology from Microsoft & AWS, when it became commercially available, using the cloud infrastructure to lower cost and lessen reliance on local data centers
Asheville Fire DepartmentFirefighter
Mar. 1990 - Mar. 1999Every little boys dream is to grow up to be a fireman.. I got to do that. I worked as a firefighter where i gained experience in Life, rescue, Scuba, etc.. etc...
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