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Work Background
ArmHead of Technical Programmes
Jun. 2022 - Sep. 2025Cambridge, England, United Kingdom• Created digital and in-person programs to ensure software developers can create secure, performant, and power-efficient software for Arm-based devices.
• Led a team of developer evangelists to engage with the community and educate external developers on best practices for developing on Arm-based devices.
• Represented Arm at open source and developer-focused conferences, providing a technically authentic voice for the company.
ArmDirector, Technical Programs
Oct. 2020 - Jun. 2022Cambridge, England, United KingdomDrove the rapid shift to virtual of a deeply technical program of classes and workshops, bringing vast knowledge from across Arm's ecosystem to engineers and software developers in order to ensure the most efficient, performant, and secure software runs best on Arm. Developed live and virtual technical conferences including:
- Defined process, timeline, systems requirements
- Defined programs, stakeholders, key focus areas, and data strategy
- Assembled Technical Program Committee (TPC) from industry and technical experts across the ecosystem
- Worked with platform vendors (Rainfocus and Cvent) to develop, test, and run Call for Papers (CFP)
- Oversaw voting & final selections by TPC and stakeholders
- Oversaw and monitored the development and delivery of content by 100+ speakers Arm DevSummit 2021 won three Conference & Events Awards 2022 including:
- First Place for Best Virtual Event (over 1500 Delegates)
- Second Place for Best Covid-19 Bounceback Conference
ArmDirector, Technical Content
Feb. 2018 - Oct. 2020Cambridge, United KingdomPut together the entire technical program as part of the long-running Arm TechCon technical conference. Worked with Arm and Arm partners to develop a program that brought the latest, most relevant, and authentic technical education to SoC designers and software developers across the Arm ecosystem. Drove the call for papers, assembled and trained the technical program committee, and worked with the agency to define, build, and develop the website and live attendee/speaker experience with hands-on development work in Hubb and Rainfocus CMS.
ArmSenior Product Manager, Arm Development Suite
Feb. 2017 - Feb. 2018Santa Monica, CA
MindSpark Inc.Member of Advisory Board & startup Program Director
Apr. 2013 - Jun. 2018Cambridge, United KingdomHelped this social enterprise get started in 2013 and served on the board of advisors until acquisition in 2018. Set up the training program to teach adults living with Autism how to do software testing, and helped to create the quality assurance outsourcing arm of the company employing graduates of the training program in a safe environment thereby enabling them to live interesting and independent lives.
Tanzer ConsultingProduct Development Lifecycle Consultant
Oct. 2012 - Feb. 2017Cambridge UK and Los Angeles, CAStart-up Program Director and Member of Board of Advisors for MindSpark Technologies (acquired by Auticon); developed curriculum for training adults with autism in software testing and created program for employing neurodiverse graduates utilizing QA outsourcing model Interim Head of Marketing for Undo Software focused on establishing product management practices and defining internal DevOps requirements. Selected and independently implemented an integrated Marketo and Salesforce solution with automatic lead scoring for efficient sales efforts. Interim Director of Marketing during start-up phase for Cambridge Science Centre including website, social media, creating market awareness through pop-up events, and final launch of the permanent brick & mortar centre Product Development Lifecycle Consultant for RSD Information Governance in Geneva performing audits and implementing process improvements to overall PDLC Member of steering committee of Cambridge Product Management Network
Global GraphicsVice President, Applications Division (Director of Engineering, Product Management, QA, Support)
May. 2011 - Oct. 2012Cambridge, United KingdomHead of Applications Division, reporting to CEO, transitioning applications and driver software company into profitability through cross-functional leadership. Mentored product management teams through requirements management, roadmap definition, business planning, competitive analysis, product launch, and supporting sales opportunities Grew divisional revenues from 5 to 7 figures by defining strategic marketing plans, consolidating and growing product portfolio into market-driven desktop and mobile applications, and increasing brand awareness Led teams in establishing brands with higher long-term ROI growth focusing on better product development lifecycle practices and new routes to market for IP franchises Expanded engineering's Agile Scrum development processes to include design, product management, support, and QA Created R&D group within engineering, guiding their efforts which led to support for new mobile platforms ahead of the competition
Global GraphicsDirector of Product Management, QA, Support
Feb. 2010 - May. 2011Cambridge, England, United KingdomUndertook a company-wide change management activity alongside the Director of Engineering. Identified key strengths and key team members, defined business strategy and product portfolios going forward, and implemented new PDLC processes such as agile scrum methodologies. Standardized product management team on Pragmatic Marketing foundational techniques including identifying core strengths and weaknesses across the development teams and existing products, conducting win-loss analysis, prioritizing short and long-term roadmaps, and creating products that addressed unanswered market problems.
ArmProduct Manager / Portal Program Manager
Jan. 2005 - Feb. 2010Cambridge, United KingdomChances are high that you are carrying multiple Arm-based products with you right now. Arm is a multinational semiconductor and software design company with its head office in Cambridge, England. Product owner for multiple software products responsible for overall business planning, strategic marketing, product portfolio, launch, marketing collateral, and growing market awareness Supported sales campaigns with international presentations, press briefings, and customer visits Managed the creation of ecosystem website for embedded SW developers supplying documentation, training and examples targeted to their specific usage scenarios and technical requirements Educated partners worldwide on optimising mobile software with 3D graphics rendering for games and user interfaces as well as the next generation of automotive dashboards Worked with open source and open standards organisations such as Khronos and Eclipse
MovielinkDirector of Software Engineering and Quality Assurance
Jan. 2001 - Jan. 2003Greater Los Angeles AreaAs Director of Software Engineering and QA, I held responsibility for defining and building Digital Rights Management (DRM) products featuring a large video file management with edge cache delivery First to define the online video rental market and technologies - Predecessor to Netflix & LoveFilm Managed and mentored engineering & QA teams that performed architecture design, development and quality assurance with secured video files on a complex n-tiered website Strong focus on video data compression, encoding, and preserving video quality at high resolutions Engaged with the five main movie studios in Hollywood on market requirements and deliverables
Sony Pictures EntertainmentManager of Quality Assurance
Jan. 2001 - Jan. 2001Greater Los Angeles AreaPart of a spin-out group out into Movielink, the position listed above this one...
Hollywood Stock ExchangeManager of Quality Assurance
Jan. 1999 - Jan. 2000Greater Los Angeles AreaEstablished quality assurance and support departments to ensure excellent user experience with the full spectrum of web-based products based on online game backed by a sophisticated stock trading engine. Analyzed game statistics for user behavior and load testing and balancing of client/server web application. Designed and created relational databases for project, bug, & call tracking, asset management.
Earthlink NetworkSupervisor, Systems Assurance
Jan. 1998 - Jan. 1999Greater Los Angeles AreaBuilt QA teams with strong cross-departmental relationships to ship better products by working closely with the product and development teams during planning and engineering phases. Anticipated the needs of end-users far beyond the requirements put-forth by internal stakeholders.
Pursuit ProductionsAVID Video Editor
Jan. 1998 - Jan. 1998Greater Los Angeles AreaVideo Editor on television series 'World's Wildest Police Videos'
MicrosoftQuality Assurance Engineer (Contractor)
Jan. 1996 - Jan. 1998Greater Seattle AreaSupplied comprehensive QA including white box testing on multimedia products (Encarta, Bookshelf) and component-based Web publishing software (FrontPage). Developed and executed manual and automation testing for products localized in 20 languages. Represented Microsoft at tradeshows by delivering technical demonstrations and presentation Utilized internally developed automation tools for automating acceptance, integration, unit, and regression tests Successfully identified and resolved multiple memory leak issues using automated tests.
Now SoftwareManager of Technical Support
Jan. 1994 - Jan. 1996Portland, Oregon AreaImplemented online support presence and directed on-site and call center support staff, while coordinating all aspects of call center transition. Developed databases for call, customer and bug tracking. Instrumental in product design, testing and development for 7 products in 4 languages on Windows and Macintosh systems. Single-handedly reduced total support costs by 35% in 1 quarter. Reduced average call time to below 4 minutes, while increasing customer satisfaction levels to over 80%.
Arm
Cambridge, England, United Kingdom
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