CiscoSenior Director, Country Digital Acceleration, Americas
Oct. 2021 - Feb. 2023Built Americas version of Country Digital Acceleration (CDA) program from the ground up. Led the CDA program in the Americas, defining vision, policies, country prioritization, people recruitment, and cross-functional team alignment in a large global corporation. Coordinated CDA strategy across a complex organizational matrix, including sales, services, Government Affairs, business units, channels, marketing, PR, AR and other teams inside Cisco. Managed team (6 on solid line, 9 on dotted line, plus many contractors) responsible for developing and executing investments to grow business and accelerate digital innovation for Cisco customers. Collaborated with government officials, corporate leaders, start-ups, universities, and partners. Tracked success metrics on bookings and customer stories. • Coordinated CDA investment strategy focused on sustainability, inclusion, cybersecurity, and infrastructure. • Developed and approved country and project business cases for investment in pilot projects, services, solution development, and more in Mexico, Brazil, Canada, US, Colombia, and Chile. • Exceeded ROI targets in every country program by building a balanced portfolio of investments across each market. • Created engaging stories about Cisco customers’ digital transformation. Delivered stories in media and analyst briefings as well as public speaking and internal communications channels. Stories also used by the Cisco CEO and other senior company executives.