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Work Background
deMAURIACCommunity Outreach & Client Engagement Coordinator
Feb. 2025
Saintly SkinAesthetician
Jun. 2019 - Oct. 2023New Orleans, Louisiana, United States-Facilitate service package sales and seasonal services
-Consult with new patients weekly on skincare needs, services, and product recommendations; design custom patient care plans based on individual needs, offering up to 15 different specialized services to support a positive customer experience
-Operate IPL machinery for hair removal, skin tightening and body contouring, exercising superior attention to detail and keen ability to multi-task
-Perform Microneedling and Radio Frequency Microneedling services requiring outstanding precision and patience
-Assist Nurse Practitioners with injectable services, ensuring a coherent workflow, quality care, and high rates of patient satisfaction
-Collaborate cross-functionally with team members on treatment plans for clients who see multiple service providers
-Assess marketing needs for social media to support brand and sales growth; create bespoke content for social media channels following industry and social trends
-Exhibit advanced product knowledge and employ considerable sales expertise to drive client reach and retention
Earthsavers, Inc.Spa and Sales Manager
Feb. 2019 - May. 2019New Orleans, Louisiana-Presented sales, revenue, and expenses reports to management teams
-Coordinated esthetician, nail technician, and massage therapist schedules
-Maintained client bookings and staffing needs to maximize department profitability
-Ensured adequate inventory of materials and supplies at all times
-Managed bi-weekly payroll records for 25 employees at all locations
Earthsavers, Inc.Spa Manager
Feb. 2019 - May. 2019New Orleans, Louisiana
Earthsavers, Inc.Assistant Manager
Aug. 2018 - Feb. 2019Metairie, Louisiana
Earthsavers, Inc.Assistant Retail Manager and Makeup Artist
Feb. 2018 - Feb. 2019Metairie, Louisiana-Managed retail inventory and maintained statistical and financial records for company
-Ensured compliance with health and safety legislation
-Prepared promotional materials and displays to facilitate sales and generate revenue
-Managed staff and allocated responsibilities to personnel
-Prepared and controlled store budget to minimize expenditure and maximize efficiency
Earthsavers, Inc.Licensed Esthetician/ Makeup Artist
Feb. 2018 - Aug. 2018Greater New Orleans Area
Ochsner Health SystemTalent Management Specialist
Aug. 2015 - Sep. 2016Greater New Orleans Area-Managed online learning platform (Ochsner Learning Network) for 20,000 employees; tracked completion reports of required training for staff
-Trained instructors on administrative privileges within OLN
-Generated yearly compliance reports for Rapid Regulatory learning, relaying data to department executives; reports ran weekly for ~8 weeks to ensure participation from every employee
-Created, edited and published 5 new learning modules weekly for OLN; supported build and go live for OLN upgrade
Benefit CosmeticsFreelance Consultant
Oct. 2014 - Feb. 2015Greater New Orleans Region-Demonstrated and sold Benefit products
-Cultivated and maintained customer relationships and actively recruited new clients
-Promoted new product launches via in-store samples and personal testimony, resulting in higher sales and increased revenue overall
-Assisted clients with booking appointments -Maintained target sales goals
Ochsner Health SystemInformation Services - Clinical Trainer
Dec. 2012 - Aug. 2015Greater New Orleans Area-Planned and executed training of electronic medical records (EMR) system for new employees weekly, ranging from nurses, to administrators, physicians, and others -Delegated weekly schedules to Clinical Trainers and Instructional Designers
-Served as liaison between management staff and Epic Training staff members, successfully communicating the needs of management teams across campuses to create optimized training programs for employees on the EMR system
-Led classes of up to 50 students in the use of Epic EMR applications
-Compiled and coordinated classroom materials for end users
-Monitored compliance of Epic training with company policies
Intellect ResourcesCredentialed Epic Trainer : Ambulatory Physician, Op-time, Anesthesia
Feb. 2012 - Dec. 2012Greater New Orleans Area-Managed and supported implementation of EMR software for Physician staff as well as Surgery staff at Ochsner hospitals
-Classroom taught clinical staff on Epic EMR
-Supported go live by being shoulder support for operating room staff
deMAURIAC
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