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Work Background
F45 TrainingRegional Studio Manager at F45 Training NP, F45 Training Bogota, & F45 Training Morris Plains
Jan. 2025Paramus, New Jersey, United States
F45 TrainingStudio Manager at F45 Training North Paramus & F45 Training Bogota
Aug. 2023 - Mar. 2025Paramus, New Jersey, United StatesManage the sales team schedule.
Support hiring of new staff - coaches and sales advisors.
Training new hires to studio operations and sales programs and process.
Manage daily studio operations to provide a consistent and excellent member experience.
Plan events for member engagement and retention.
Collaborate with local business for cross-promotion.
Communicate events, promos, challenges, and announcements via social media, a monthly newsletter, and in-studio for member engagement.
Review member retention and sales leads for conversion.
F45 TrainingAssistant Studio Manager at F45 Training North Paramus
Aug. 2022 - Aug. 2023Paramus, New Jersey, United StatesPlan events for member engagement and retention.
Respond to member inquiries.
Review leads with introductory week trials and support converting them to members.
Manage sales team schedule.
Train new hires - both coaches and sales team.
Coach classes as needed.
Hackensack Meridian HealthManager, Perioperative Business Informatics
Feb. 2022Hackensack, New Jersey, United StatesManage the scheduling and transition of perioperative services to the new Helena Theurer Pavilion at Hackensack University Medical Center.
Initiate and support process improvement projects that increase patient satisfaction and efficiency.
Manage the transition of other service lines/departments from existing locations to the main operating room for increased volume.
F45 TrainingSales and Membership Advisor at F45 Training North Paramus
Aug. 2021 - Aug. 2022Paramus, New Jersey, United StatesCall leads for introductory sign ups.
Respond timely to member texts and emails.
Sell memberships, merchandise, and class packs.
Support member retention through engagement via social media, challenges, and events.
Hackensack Meridian HealthCovid-19 Vaccine Operations Manager
Dec. 2020 - Mar. 2023Hackensack, NJManage the Covid-19 Vaccine Clinics to administer the Covid-19 Vaccine to the public and team members.
Regulate vaccine administration based on federal and state regulations for specific populations.
Coordinate inter-disciplinary teams for vaccine logistics including check-in, administration, storage, and tracking.
Implement protocol for patients with moderate to high allergies to the vaccine.
Communicate updates from government and administration to the vaccine clinic staff for consistency in data collection, appropriate administration, and documentation.
Hackensack Meridian HealthPatient Care Logistics and Process Improvement Manager
Aug. 2018 - Mar. 2022Hackensack, NJSince December 2020 (and still going), manage the Covid-19 Vaccine Program for the Hackensack University Medical Center (HUMC) flagship hospital with three sites, administering Pfizer, Moderna, and Johnson & Johnson. Lead the daily operations of Covid-19 vaccine administration program ensuring state and federal guidelines are met. Set up logistics for community pop up clinics through faith-based leadership and/or New Jersey Department of Health (NJDOH). Administered over 60,000 vaccines through HUMC. During the start of the Covid-19 pandemic, under the direction of the Emergency Management team, manage the community donations and distribute throughout the hospital. Donations amounted to approximately, 50,000 meals, $10,000 in monetary donations, and 30,000 donated clinical supplies. Integrate Workfront, the project management tool, into clinical operations for project management, organizational alignment and prioritization, and regulatory compliance and reporting. Organize training for new Workfront users and troubleshoot issues for current users as a system administrator. • Winner of the Project Management Institute – New Jersey (PMINJ) 2018 Project of the Year Award
• Finalist of the Workfront Innovation Lion Award - 2019
Hackensack Meridian HealthSpecial Project Manager
Sep. 2016 - Aug. 2018Hackensack, New Jersey, United StatesLead, facilitate, and manage clinical and operational projects under the Department of Clinical and Patient Care Services with 21 service lines. Collaborate with leadership, administration, and clinical staff at all levels for improvement workflow efficiencies.
Robert Wood Johnson University HospitalManager of Foundation Operations
Aug. 2013 - Sep. 2016New Brunswick, NJManage reimbursement/payment requests from donor funds for 3 locations of the Robert Wood Johnson Health System in New Brunswick, Somerset, and Hamilton. Conduct forecasting and analysis; administer operational budgets for each. Account for all funding and reimbursements that total $2.4M for New Brunswick, $1.6M for Somerset, and $475K for Hamilton.
• Streamlined the funding and reimbursement request process for greater accountability of disbursements for multimillion dollar donor funding.
• Partnered with Board of Trustee members and senior hospital executives at C-level on key projects and programs of business as required.
Robert Wood Johnson University HospitalIntern
Jun. 2013 - Aug. 2013New Brunswick, NJ• Developed relationships with mentors at the senior staff level
• Facilitated and led projects and events for overall organizational growth
• Created dashboard for Chief Human Resources Officer for number and percentage overview of direct reports
• Developed a plan to recruit Veteran's into the workforce and encourage the Veteran-friendly culture of the Hospital
Foot & Ankle Care AssociatesPractice Manager
Sep. 2012 - Apr. 2014Piscataway, NJAssumed role of Electronic Medical Records (EMR) Coordinator; trained staff in usage of the MedDocAssist Program. Promoted to Practice Coordinator and managed 4 of the 6 medical offices located in Hoboken, Manville, Raritan, and Newark with staff of 22. Enforced policies, procedures, and protocol for front and back of office. Ensured optimal patient relations and regulatory compliance. Promoted an upbeat, patient focused practice.
• Trained and directed staff for a 2-phase Meaningful Use Incentive Program for Eligible Professionals on Medicare/Medicaid services ($162K Phase 1 and $132K Phase 2); led a seamless implementation for this electronic medical records system.
• Drafted and instituted a Medical Assistant manual used for training purposes.
• Revised patient registration forms for all 6 offices; aided with start-up of a satellite office in Newark.
• Created 10 templates for Transcription Company for each type of visit with physicians that resulted in greater work efficiency.
Foot & Ankle Care AssociatesOffice Manager
Apr. 2010 - Jun. 2012Hoboken, NJBegan in role of Office Manager for Hoboken office; managed daily operations, trained, supervised, and scheduled staff, ordered and maintained medical/office supplies, and responded to patient queries.
Raritan Valley Surgery CenterPatient Coordinator
Jan. 2010 - Apr. 2010Somerset, NJ-Registered patients prior to procedure
-Consolidated and updated patient’s medical files in a timely fashion
-Answered phones and directed call to correct correspondent
-Organized all medical records for ease of retrieval
-Followed up on accounts of insurance payment to patient
-Conducted monthly medical record audit
Urgent Medical Care @ HackensackCenters' Coordinator
Sep. 2008 - Aug. 2009Hackensack, NJ-Provided standard administrative, technical, or production services for information that supports others, and/or organizes data that is used and analyzed by others. -Processed invoices/statements/credits for payment to vendors by checking for accuracy, resolving discrepancies, and entering data into system. -Worked on special projects as needed. -Assisted the manager monitoring and providing information. Some knowledge of HR and procedures for new hires. Liason between both centers (Urgent Medical Care @ Hackensack and Cardiovascular Imaging Associates) ensuring clear concise communication for all necessary parties.
Cedar Grove Foot & Ankle AssociatesOffice Assistant
Jul. 2008 - Aug. 2009Cedar Grove, NJBasic administrative duties such as filing and pulling patient charts for next scheduled day. Called insurance companies verifying benefits, pre-certifications, and claims. Typed letters to patients and insurance companies.
The Design GalleryEvent Planner
Nov. 2007 - May. 2008Sinking Spring, PAPerformed administrative duties such as answering telephones and keeping important documents in respective folders. Assisted in initial marketing plan for planning events in order to increase target audiences and thus sales. Organized and reviewed data for prospective clients and brainstormed ideas for various companies with the gallery.
The Andes CollectionIntern
Sep. 2007 - Nov. 2007Sinking Spring, PAManaged direct mail initiative involving weekly mailing of 200 brochures. Researched and compiled databases for target market contacts. Designed showroom displays demonstrating various interior options to customers
St. Michael's HospitalClerk II/Unit Coordinator
Jun. 2006 - Aug. 2006Organized patient files and managed schedules for patient procedures. Facilitated communication between patients, caregivers, and doctors prior to procedures
Becton DickinsonTemp. Employee
Jun. 2005 - Aug. 2005Franklin Lakes, NJCategorized files and entered data into computer maximizing space for new files; sent old files to storage. Created survey forms to be completed by participants; helped with study by setting up equipment and facility
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