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Work Background
Self Employed, Freelancer, Independent Contractor, Gig Worker, Entrepreneur, etc.Author: Topic - Artificial Intelligence
May. 2025 - Aug. 2025Authored: AI-Proof: Your guide to staying employed in the age of automation
24M TechnologiesInformation Security Manager
Feb. 2024 - Jul. 2025Cambridge, Massachusetts, United States• Manage and continuous improvement of organizational ISMS.
• Manage and conduct regular updates and reviews of organizational risks.
• Maintain and improve IS policies and procedures, ensuring compliance with industry certifications.
• Manage and improve high-risk systems and external party security and risk assessment processes (TPRM).
• Conduct periodic internal audits.
• Plan and manage for external audits.
• Ensure maintenance, development, and delivery of information security awareness training, including phishing simulation campaigns.
• Rollout of MS 365 Copilot (AI): analysis, risk assessment, piloting, policy and controls, training, and monitoring.
• Onboarding a new site in Thailand with a focus on security, compliance, and regulations.
• PII (GDPR and CCPA) risk assessment, development, and adoption of controls.
NTTManager, ISMS & Business Continuity | Compliance, Risk & ISO 27001
Jan. 2015 - Oct. 2023Massachusetts, United States• Spearheaded ISO 27001 certification lifecycle—defined scope, authored policies, built metrics/reporting, and hosted audits; reduced audit findings by 50% over 8 years.
• Developed an Excel-based Statement of Applicability tool, cutting audit prep time by 25%.
• Supported Brazil’s ISO 27001 certification and enabled remote audit readiness for Chile, reducing travel costs.
• Built and sustained a business continuity program aligned to ISO 22301, including policy creation, testing calendars, and data refresh protocols.
• Created BCM roadmap and pre-event risk assessment criteria (e.g., severe weather), enhancing organizational resilience.
• Conducted audit simulations and BIA exercises to foster risk ownership and improve preparedness across business units.
• Constructed ISO 27001-aligned risk management program—led annual assessments, maintained risk register, and evaluated vendors/projects.
• Introduced metrics and reporting to track progress, surface issues, and inform leadership decisions.
• Delivered security awareness training for all staff and onboarding cohorts, strengthening organizational posture.
• Provided clients and vendors with program overviews and risk updates in response to information requests.
NTTManager, Business Continuity, ISMS/Compliance/ISO 27001 and Risk Management
Jan. 2015 - Oct. 2023Massachusetts, United States● Business Continuity o Built BC program with full operational capabilities o ISO 22301 as framework for policy, program, plan, testing o Fostered ownership through business with BIA exercises, development of different team’s DR plans o Test simulation exercises, raising awareness, increasing preparedness, creating opportunities for improvement. Test Tier 1 applications plans o Roadmap for evolution of BCM program, and ever closer working with leaders o xMatters for mass communications including SMS, Email, Call invitations o Established, tested, fine-tuned call tree procedure o Developed process, criteria for initiating pre-event (severe storms, etc.) assessments ● ISMS/Compliance/ISO 27001 o Created, executed, maintained ISO 27001 certification processes and procedures. Evaluated scope periodically, wrote policy, reviewed applications, built metrics, reporting, roadmap. Prepared for and hosted audits. Responded to client information requests o Decreased time needed of resources in audits by 25%, using Excel-driven Statement of Applicability tool o Awareness training for all staff annually and new employees when onboarding o Reduced number of audit findings by 50% over 8 years o Supported Brazil region in successful certification of ISO 27001 o Worked with Chile region so they could be audited without need for self to be on-site reducing costs ● Risk Management o Risk management program based on ISO 27001; annual risk assessment, risk register, impact assessments, roadmap, project, vendor assessments o Established ownership, buy-in through steering committee and training o Worked with business leaders to identify, scope risks using Business Impact Analysis, Root Cause Identification, plans to correct the risk o Assessment and rating index (e.g. cost impact, client impact) o Metrics and reporting to show progress and proactively identified issues o Gave clients, vendors program overview, updates on risks where appropriate, responded to client requests
NTTProgram Manager, Migrations
Jan. 2012 - Dec. 2015Massachusetts, USA● Oversaw key migration initiatives as company standardized globally and when company mergers and acquisitions occurred. Ensured region representation, engaged in migration efforts, project managed components, and handled communications, reporting, documentation, and training.
● Developed and rolled out standard operating procedures for operations, following Global processes within ITIL framework. Led projects that merged acquired business, including discovery and gap analysis, proposing, and making necessary changes to optimize results.
NTTProgram Manager, Globalization of standard operating procedures
Jan. 2010 - Dec. 2012
NTTManager, Operations Process (ITIL) Team
Feb. 2008 - Dec. 2009Natick, Massachusetts, United States
NTTManager, Onboarding Team
Jan. 2005 - Dec. 2007Natick, Massachusetts, United States
NTTManager, Client support desk and Engineering
Jan. 2002 - Dec. 2004Natick, Massachusetts, United States
NTTManager PMO
Jan. 2001 - Dec. 2001Natick, Massachusetts, United States
NTTSenior Project Manager
Aug. 2000 - Dec. 2000Natick, Massachusetts, United States
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