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Work Background
Nayak.ai (Techstars '23)Engineering
Mar. 2025At Nayak we believe trust is the foundation of strong connections between people, communities, companies, and governments. Our vision: To help sales teams build authentic connections through real-time Emotional Intelligence coaching. By focusing on trust, rapport, and true confidence, we’re enabling up to 10x efficiency—without losing the human touch. I am leading the team that is codifying the human to human relationship - Emotional Intelligence for the Sales Journey driving real uplift to your sales outcomes.
AppleDirector, Apple Services Engineering- Software Development Platforms
Mar. 2021 - Aug. 2024
TextNowVP of Engineering
Feb. 2019 - Aug. 2020San Francisco Bay AreaHead of Engineering and Technology
TextNowInfrastructure & Backend Engineering
Jul. 2018 - Feb. 2019San Francisco Bay Area
US Department of State- TechWomenProfessional Mentor
Oct. 2015 - Oct. 2015San Francisco Bay Area
PurplePatriotCo-founder
Sep. 2014 - Oct. 2019Oakland, CAA purple non-partisan Mobile platform focused on empowering people to shape government through civic engagement.
TwitterDirector, Infrastructure Engineering and Operations
Aug. 2010 - May. 2018San Francisco Bay AreaSeed member of the leadership team who built Twitter's Infrastructure Engineering and Operations teams, technologies and processes. Direct responsibility for building and scaling teams in DevOps/ SRE, Data Center Ops, Network Engineering, Software Engineering, Hardware Engineering, traditional IT backend systems and global end user support. Drove key engineering and business strategies to develop company level KPIs along with the systems and processes to monitor, manage and report on this critical real time service helping business scale from 6M MAU to 330+ MAU and 150 employees to over 4000 in 39 global offices and support revenue from 0 to 2B.
NTT AmericaSenior Director, West Coast Engineering and PMO
Jan. 2007 - Aug. 2010San Jose, CaliforniaSenior Director, West Coast Operations and PMO Responsible for service delivery of 350M of overall 450M of revenue for NTT America hosting division. Drove the rate and efficiency of service delivery by leading, training and supervising a team of 40+ personnel across the West Coast during a period of explosive growth. Improved customer service delivery through Customer Relationship Management initiatives. Increased cost savings by 10%+ by developing policies as well as optimizing vendor and source selection. Created key programs for infrastructure projects that enabled proactive planning for complex solutions. Served as a key contributor to revenue growth hosted in the West Coast facilities by 150%+ over two years. Developed and implemented roadmap initiatives to mature and expand the Project Management Office.
NTT AmericaOperations Manager
Aug. 2004 - Dec. 2006
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