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Work Background
Bnbprofits: Penyewaan Vila di Bali, Manajemen Properti & Konsultasi Investasi Real EstatFront Office Supervisor
Dec. 2025Badung Regency, Bali, Indonesia1. Supervise daily Front Office operations to ensure smooth check-in and check-out processes and excellent guest service. 2. Lead, train, and coach team members to maintain high service standards and consistent performance. 3. Maintain a warm and friendly service culture that contributes to strong guest satisfaction and positive reviews. 4. Handle guest complaints, special requests, and service recovery professionally to maintain guest experience and hotel reputation. 5. Coordinate with Housekeeping, Engineering, and other departments to ensure smooth operations and quick resolution of guest concerns. 6. Prepare and review daily and monthly operational reports, including guest feedback and service performance.
Bnbprofits: Penyewaan Vila di Bali, Manajemen Properti & Konsultasi Investasi Real EstatGuest Relations Officer
Jul. 2025 - Dec. 2025Бали, Индонезия1. Welcome guests warmly and handle check-in and check-out processes efficiently to ensure a smooth arrival and departure experience. 2. Manage guest billing and payment transactions accurately in accordance with hotel procedures. Build positive relationships with guests by providing friendly, attentive, and personalized service. 3. Assist guests with requests, inquiries, and recommendations about hotel services and local attractions. 4. Handle guest feedback and concerns professionally to ensure high guest satisfaction. 5. Coordinate with other departments to ensure seamless service and a pleasant guest experience.
AYANA HospitalityGuest Relations Officer
Feb. 2025 - Jul. 2025Bali, Indonesia
ODINK DE BEAUTYSocial Media Marketing Specialist
Feb. 2024 - Dec. 2024Bali, IndonesiaAs a Social Media Specialist at Odink de Beauty, I am responsible for developing, managing, and optimizing social media strategy. I am focus on building our brand presence across various platforms, increasing audience engagement, and supporting marketing campaigns through compelling and relevant content.
KSU LohjinawiGeneral Admin
Jan. 2024 - Jan. 2025Bali, Indonesia
KSU LohjinawiPersonal Assistant to General Manager
Jan. 2024 - Jan. 2025Бали, Индонезия
Grand Hyatt BaliFront Office Daily Worker
Dec. 2023 - Jan. 2024Bali, Indonesia
Lv8 Resort Hotel Canggu - BaliHuman Capital Trainee
Jun. 2023 - Sep. 2023Bali, Indonesia
Grand Hyatt BaliFront Office Trainee
Jul. 2022 - Dec. 2022Bali, Indonesia
Grand Hyatt BaliReservation Trainee
Jul. 2022 - Jul. 2022Bali, Indonesia
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